Quality Technician

Job Description

TTI Floor Care, Inc. has an opening in its Wellford, SC location for a Quality Technician who will perform basic quality techniques to track, analyze, and report on materials, processes, and products to ensure they meet the company's quality standards. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation and holidays.

Primary Responsibilities

Responsible for returns analysis, continual improvement activities, supplier interface and customer complaint handling Inspect and analyze components and products for conformance to specifications Develop inspection instructions Perform system audits to ensure procedures are being followed Gathers data to help support continual improvement activity Performs other duties as assigned

Requirements

2-year degree with HS diploma or equivalent with 4 years of experience Must be knowledgeable of inspection and analysis techniques. Familiar with a QMS such as ISO 9000:2000. Prefer a person with a certification such as the CQT

Physical Demands

Standing for extended periods of time. Repetitive motion. Frequent bending, stooping, pushing, and pulling of parts and containers. Frequent lifting up to 50lbs – team lifts over 50lbs. Able to work in various temperature conditions. Note *** The physical and weight-lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Internal Qualifications

No final warnings No more than 6 attendance points Efficiency and Quality goals met for the previous 3 months Must be in current role for 6+ months. Must meet all job description requirements.

Company History

TTI's principal areas of business are power tools, outdoor power equipment, floor care appliances, solar powered lighting and electronic measuring products. The industry giant is headquartered in Hong Kong, maintains a customer servicing network in North America, Europe and Australia. TTI has combined Hoover with its existing Dirt Devil and Royal operations in Charlotte, North Carolina, to create TTI Floor Care North America, the largest floorcare business in North America. TTI is dedicated to building brand loyalty through customer satisfaction by providing customers with quality products that meet their cleaning needs. Continuing to focus on developing innovative products, and emphasizing advertising and operations, are the key drivers of TTI Floor Care North America's future growth and success.

About TTI Techtronic Industries Company Limited (the “Company”, the “Group” or “TTI”)

TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. TTI is accelerating the transformation of these industries through environmentally friendly cordless technology. An unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture. The TTI brands like MILWAUKEE, RYOBI, and HOOVER, and their products are recognized worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation. Through an ongoing company-wide commitment to cordless technology, innovation and strong customer partnerships, TTI consistently delivers exciting new products that enhance customer satisfaction and productivity. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth. Founded in 1985 and listed on the Stock Exchange of Hong Kong (“SEHK”) in 1990, TTI is included in the Hang Seng Index as one of their fifty constituent stocks. The Company has a worldwide customer reach, and over 23,000 staff. TTI maintains a healthy financial position and in 2018 had worldwide annual sales of over US$7 billion. For more information, please visit

About TTI Floor Care North America

We are the largest floor care business in North America, owning three of the biggest names in floor care. These iconic brands have a rich history and deep roots in the American Floor Care industry. We are proud to continue to build the legacy of these brands each day, at TTI Floor Care - North America, located in Charlotte, NC since 2016.

Hoover

We acquired this marquee brand in 2007, but Hoover's history reaches back more than 100 years and traces a path to the very invention of the vacuum itself. In 1907, janitor Murray Spangler saw a problem that needed fixing: In the course of his daily work, he encountered dust that triggered asthma attacks. Working at night, Spangler devised a "suction sweeper" to pull dust and dirt out of the air and off the ground. W. H. Hoover bought Spangler's patent in 1908, and began selling the country's first sweepers to the public. It was the beginning of more than a century of innovations, from our famous beater bar to disposable paper vacuum bags, vacuum cleaner headlights and self-propelling technology and even the side-mounted hose. Today, Hoover continues to build on its history of innovation and creating effortless cleaning solutions.

Dirt Devil/Royal

TTI purchased the Royal and Dirt Devil lines in 2002 - and acquired a company with an esteemed path through floor care history. In 1905, the P. A. Geier Company - creator of the Royal line of home cleaners - was founded in Cleveland, Ohio. By 1937 the company was producing the world's first hand-held vacuum, the Royal Prince. It was a sign of things to come. In 1953, ownership of the P. A. Geier Company changed hands, and the company was renamed Royal Appliance Manufacturing to better highlight its marquee line of trademarked machines. Dirt Devil joined the Royal family in 1981 and debuted its runaway best-seller, the Hand Vac, in 1984. More than 23 million hand vacs have been sold since its inception. Dirt Devil makes some of the most convenient, affordable home cleaning products on the market today.

Oreck

Oreck joined the TTI family in 2013. One of America's most beloved vacuum brands, with a fiercely loyal base of customers, Oreck produces lightweight, powerful, premium cleaners. Oreck was founded by American entrepreneur David Oreck in 1963. He had an obvious yet radical idea: design a lightweight yet powerful vacuum to relieve the drudgery felt by hotel housekeepers using the much heavier models then available to them. The idea proved so successful that today more than 50,000 hotels throughout the world use commercial-grade Oreck vacuums. Naturally, hotel staff wanted to buy these vastly improved vacuum cleaners for their own use at home. And so, his original idea evolved: Oreck Corporation began selling its unique products to residential consumers as well. Oreck is committed to those same values and is a leader in quality and superior customer care.