Director of Project Management Office

Job Description Summary
The Director of Project Management Office (PMO) is the senior-most project management leader at Butcher Power Products, responsible for establishing, governing, and continuously improving the company's enterprise-wide project management framework. This role drives strategic alignment across all project portfolios-spanning new product introduction (NPI), custom engineered-to-order (ETO) switchgear manufacturing, process improvements, and capital initiatives-ensuring every project is delivered on time, within budget, and to the quality standards our customers and industry demand. The Director of PMO builds and leads a high-performing team of project management professionals and serves as a key executive voice in shaping operational strategy, resource governance, and organizational capability.
KEY RESPONSIBILITIES
PMO Governance & Strategic Leadership • Establish, own, and continuously evolve the enterprise PMO framework, including standardized methodologies (Agile, Waterfall, Stage-Gate, or hybrid), governance policies, templates, and toolsets. • Align the project portfolio with company-wide strategic objectives, production capacity, and customer commitments; lead portfolio prioritization decisions in partnership with executive leadership. • Define and enforce project intake, approval, and closure processes to ensure consistent, disciplined execution across all departments. • Serve as the executive sponsor for cross-functional initiatives requiring coordination across Engineering, Production, Quality, Procurement, Sales, and Logistics. Team Leadership & Talent Development • Lead, mentor, and develop the full project management organization, including Senior Project Managers, Project Managers, and Project Coordinators. • Set clear performance expectations, conduct regular evaluations, and build individual development plans that cultivate internal PM talent and succession pipelines. • Foster a culture of accountability, continuous learning, and collaboration across the PMO and with cross-functional partners. • Recruit and onboard project management talent aligned to business growth and portfolio complexity. ERP Champion • Serve as the organizational ERP champion, driving consistent use of the company's ERP platform - preferably Microsoft Dynamics 365 (D365) - as the primary system for project tracking, resource management, budget oversight, and cross-functional data integrity. • Drive adoption and consistent use of the ERP platform across the PMO and partner functions, establishing data standards and reporting frameworks that provide real-time portfolio visibility. • Collaborate with IT and department leads to optimize ERP workflows, ensuring the system accurately reflects project status, BOM visibility, production scheduling, and cost-to-complete forecasting. • Lead continuous improvement of ERP utilization-identifying gaps, championing enhancements, and training team members to maximize the platform's value across the project lifecycle.
Portfolio, Budget & Resource Management • Maintain comprehensive, real-time visibility into the full project portfolio-tracking schedules, budgets, resource utilization, and risk exposure across all active projects. • Develop and oversee the PMO operating budget; drive efficient allocation of human capital, tools, and capital resources across the project portfolio. • Establish capacity planning frameworks to balance workload across the PM team and flag resource constraints before they impact delivery commitments. • Partner with Finance and Operations leadership to ensure project costs are tracked, forecasted, and reported accurately.
Risk Management & Escalation • Implement robust risk identification, assessment, and mitigation protocols at both the project and portfolio level. • Serve as the final escalation point for high-impact project conflicts, critical-path threats, or customer escalations that exceed the authority of the project team. • Proactively identify systemic risks-including supply chain disruptions for long-lead electrical components, production bottlenecks, and contractual liabilities-and drive resolution with cross-functional teams.
Financial & Contractual Oversight • Provide executive oversight of project P&L performance across the portfolio, including margin tracking, change order management, and cost-to-complete forecasting. • Ensure rigorous management of complex construction contracts, including liquidated damages (LDs), insurance requirements, and compliance obligations. • Support and review high-value contract negotiations in partnership with Sales, Legal, and Finance.
Customer Satisfaction, Quality & Warranty • Champion customer satisfaction as a core PMO metric-ensuring project outcomes consistently meet or exceed customer expectations for delivery, quality, and responsiveness. • Partner closely with the Quality department to embed project validation checkpoints throughout the project lifecycle, confirming that deliverables meet defined specifications and acceptance criteria prior to shipment or handoff. • Coordinate with Quality on post-delivery reviews to capture customer feedback, identify recurring issues, and drive corrective actions that improve future project outcomes. • Oversee the review and management of warranty claims across the project portfolio-ensuring claims are logged, investigated, tracked, and resolved in a timely manner in collaboration with Engineering, Quality, and the responsible project team.
Executive Communication & Reporting • Deliver portfolio-level reporting to executive leadership, including project status, KPI dashboards, risk registers, and financial summaries. • Facilitate structured communication cadences with executive stakeholders, ensuring alignment and rapid issue resolution on portfolio-level matters. • Present portfolio performance, resource outlook, and strategic recommendations to leadership in a clear, data-driven format.
Process Excellence & Continuous Improvement • Lead the identification, design, and implementation of process improvement initiatives across project management operations, utilizing Lean, Six Sigma, or equivalent methodologies. • Benchmark PMO performance against industry standards and drive adoption of best-in-class tools, systems, and practices. • Champion the use of data-driven decision making within the PMO, establishing metrics that improve forecast accuracy, fulfillment speed, and project outcomes.
Safety Compliance • Champion and enforce compliance with all company safety policies across all project activities and team members.
QUALIFICATIONS Experience • Minimum 10 years of progressive project management experience, with meaningful tenure in a leadership role overseeing a project management team or PMO function. • Experience in electrical switchgear manufacturing, power distribution, or a related technical manufacturing environment is desirable but not required. • Demonstrated track record managing complex, multi-million dollar projects with critical-path dependencies across engineering, production, and field operations. • Experience with Microsoft Dynamics 365 (D365) or a comparable ERP/MRP platform in a project-driven manufacturing environment is preferred.
Education • Bachelor's degree in Business Management, Construction Management, Engineering, or a related field is preferred. • Equivalent combination of education and directly relevant experience will be considered.
Certification • PMP (Project Management Professional) certification is preferred. • Lean Six Sigma certification (Green Belt or higher) is a plus.
Technical Knowledge • Familiarity with Agile, Waterfall, Stage-Gate, and hybrid project management methodologies. • Proficiency in advanced scheduling and project management tools (MS Project, Primavera P6, Smartsheet, or similar). • Knowledge of NEMA/IEEE standards, UL listings, and the National Electrical Code (NEC) is a plus but not required.
Preferred Qualifications CORE COMPETENCIES • Enterprise PMO governance and framework development • Strategic portfolio planning and prioritization • Executive leadership and organizational development • Financial acumen - P&L ownership, budgeting, and cost control • Contract and risk management • ERP platform leadership and adoption • Customer satisfaction and quality partnership • Warranty claim oversight and resolution • Cross-functional collaboration and executive-level influence • Process improvement and operational excellence • Data-driven decision making and KPI management

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