Rental & Repair Shop Technician

Rental & Repair Shop Supervisor

Set up, clean, repair and maintain equipment in department.

Supervisory Responsibilities: None.

Essential Job Functions:

• Set up, clean, repair, wax, and maintain any and all types of equipment in the Rental Shop.
• Actively participate in Rental & Repair Shop training.
• Ensure all annual binding manufacturer indemnification is complete and on file in season.
• Market and sell Resort merchandise and services in the Rental & Repair Shop.
• Instruct guests on equipment operation and fit, adjust, and repair rental equipment.
• Ensure safety protocols are in place and followed by staff.
• Perform the job and get along with others.
• Work together with all departments to build a positive working environment.
• Maintain cleanliness/care of department facilities, resort property, and equipment.
• Thorough knowledge of Resort product offerings and run locations.
• Exercise judgment in accordance with company policies and procedures.
• Maintain a clean and safe working environment.
• Show up to work on time, consistent attendance, and dependable.
• Physically perform the essential job functions of this position
• Other duties as assigned.

Environmental Factors:

• Face-to-face interactions with the general public.
• Walking, bending, rotating, and standing constantly.
• Exposure to extremely hot waxes and equipment.
• Repetitive use of hands, arms, shoulders, back, and legs frequently.
• Manual dexterity and fitness to work with hand tools continuously.
• Lifting to waist level of 50 lbs. often, above shoulder lifting and / or carrying of up to 20 lbs. frequently, lifting of items weighing 40 lbs. or more continuously.
• Exposure to possible hazards associated with machinery and tools.
• Sight and hearing of acceptable standards for Essential Job Functions.
• The working environment may be stressful when meeting public demands and staffing needs.

Benefits:

• Discounts for employee & some dependent passes, tickets, services, and retail.
• Discounted passes to other mountains.
• Access to free training.

Required Knowledge, Skills, and Abilities:

• Knowledge of Resort products and services for sale / rent and ability to effectively communicate and demonstrate their safe use.
• Excellent verbal and written communication skills.
• Ability to relate in a positive manner to guests and co-workers.
• Ability and commitment to on-site schedule including evenings, weekends, and holidays.
• Ability to ski or snowboard.
• Ability to work well under pressure, problem solve, and multitask.
• Thorough understanding of company policies and practices.
• Organized and attention to detail.
• Reliable transportation.

Education / Experience:

• Must be 18 years of age.
• High School Diploma or GED.
• Successful completion and passing all binding technician exams well in advance of start of Winter operations.
• Basic computer, internet, customer service, phone, and communication skills.
• Background check.

49 Degrees North Mountain Resort