Full-Time Loss Prevention Officer-32 hours per week

The Beautiful Wyndham Lake Buena Vista Disney Springs Resort is seeking a Loss Prevention Officer.


Key Responsibilities

Asset Protection
Monitor premises, make frequent property walks, public areas resence to detect suspicious behavior or potential security risks.

• Identify and prevent theft, fraud, and policy violations.
• Conduct routine inspections of doors, windows, storage areas, and alarm systems.

Incident Response & Reporting

• Respond promptly to security incidents, emergencies, or disturbances.
• Detain and interview suspected individuals in accordance with company policies and legal guidelines.
• Document incidents accurately with clear, detailed written reports.
• Assist law enforcement when required.

Investigation

• Perform internal investigations related to theft, safety violations, or misconduct.
• Gather evidence, complete incident summaries, and maintain accurate documentation.

Safety & Compliance

• Enforce company policies, safety procedures, and loss prevention standards.
• Support safety programs including fire prevention, emergency preparedness, and accident response.
• Participate in regular audits and compliance checks.

Customer Service & Team Support

• Provide a visible and approachable security presence to enhance employee and guest safety.
• Assist employees with security concerns and support operations teams with risk reduction.
• Partner with management to recommend process improvements that reduce shrink and enhance safety.

Qualifications
Required

• High school diploma or equivalent.
• Prior experience in loss prevention, security, or related field preferred.
• Strong observational, computer, and communication skills.
• Ability to remain calm and professional under pressure.
• Basic knowledge of security systems
• Ability to stand, walk, or patrol for extended periods.

Preferred

• Certification in security or loss prevention (e.g., LPQ, LPC) is a plus.
• Knowledge of investigative procedures.
• Experience in retail, hospitality, or asset protection.

Key Competencies

• Attention to Detail
• Integrity and Professionalism
• Critical Thinking
• Conflict Resolution
• Problem-Solving
• Strong Interpersonal Skills

Work Environment

• Combination of indoor and outdoor patrols.
• Possible exposure to high-stress situations.
• Will require evening, weekend, or holiday shifts depending on operations and some Overnights.

EEO-VET DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.