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Bilingual Call Center Representative

Insight Global

Customer Service Representative

Required Skills & Experience: 1-2 years of experience working in a call center with inbound calls (50+ calls a day)

High School diploma or GED

Good communication and personality

Ability to type at least 36 WPM

Adaptable and eager to learn, willing to work in a fast paced call-center

Excellent communication and reliable

Bilingual in Spanish, Vietnamese, and/or Chinese

Job Description: Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week.

Insight Global
Vacancy posted 3 days ago
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