Sales and Service Associate

FULL-TIME Part-time LOCATION 6 Petaluma Boulevard North, Petaluma, CA 94952 Who We Are At 24 Hour Fitness, we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable, and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of. You're Excited About This Role Because You Will Share your passion for fitness by helping new members get started on their fitness journey. Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution. You'll Spend Your Days Develop first-name relationships with members, answer questions, resolve concerns, and put both members and guests in touch with the appropriate resources. Help keep the gym clean, well-maintained, and safe for members and guests. Deliver an outstanding, well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit—help inspire them to take the right next steps in pursuing their fitness goals within our community. Support an exceptional new member onboarding experience that helps members get connected to our fitness offerings. Be the first face they see when they walk in, so your friendly greeting/check‑in and prompt attention to their needs have a meaningful impact on their sense of belonging. We're Excited About You Because You Are authentic, sincere, open‑minded; show up as who you are; self‑motivated, passionate about helping others, eager to learn, and have a genuine interest in helping others. Strive to excel, exceed goals, have a can‑do attitude, and embrace failure as an opportunity to grow and learn. Love to achieve or exceed your goals, have a genuine service mentality, and have 1+ years of retail or fitness sales experience. CPR and AED certification required within 60 days of employment. Variable Compensation Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions. Availability Full‑time, with flexible availability across weekdays, weekends, and holidays to best serve our member community. Travel Requirement Minimum travel may be required for training purpose and lead generation. DISCLAIMER This job description is intended to describe the general job functions and requirements for this position. It is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary. Benefits Summary 24 Hour Fitness offers benefit programs designed to meet the diverse needs of all team members, including health coverage, and company‑paid benefits that are automatically provided at no cost, such as group life and accident insurance. There are eligibility requirements for each plan based on your position, hire and/or service date and your average hours worked. Benefit‑eligible team members may also accrue vacation hours. All 24 Hour Team members, and their eligible dependents, receive a complimentary membership. Compensation Summary All Employees: Free Club Membership, Employee Assistance Program (EAP), Basic Group Live and AD&D Insurance ($10,000), and 401k Savings and Investment Plan. Average of 30 hours or more per week: Medical/Dental/Vision Benefits, Paid Time Off, and Sickness Benefits (in addition to the above). Actual offer may vary from posted hiring range based on location, work experience, and/or education. Pay Range: $18.31 - $18.31 Functional Group Service #J-18808-Ljbffr