Product Manager - Talent Community

JOB DUCK IS HIRING A PRODUCT MANAGER - TALENT COMMUNITY

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

The Product Manager is accountable for driving member engagement, implementing optimized training pathways (pre- and post-hire), and enhancing the overall experience for the Job Duck Talent Community, from Candidates preparing for placement to Staffers with Senior-level experience. This role is responsible for managing the operational flow of the Talent Community, ensuring seamless integration across Workday, Active Campaign, and the Talent Community Portal. By incorporating skill gap mitigation efforts, analyzing key metrics and identifying trends and conversion opportunities, the administrator elevates member quality and readiness. Working cross-functionally with the Marketing, IT and Delivery departments, as well as the Learning Team, this role ensures that funnel performance is continually improved and that learning and career development initiatives are personalized to meet the evolving needs of members.

Schedule

Monday to Friday from 8:30 AM to 5:30 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Providing insights on skill gaps and implementing targeted training to elevate members from Tier C to Tier A
• Collaborating with Marketing to refine campaigns and announcements based on click-through and conversion data
• Collaborating with IT to improve training recommendations and job matching
• Monitoring portal usage and engagement metrics (logins, job browsing, resume updates)
• Managing candidate tagging and segmentation based on training activity and engagement
• Monitoring dropout rates, course ratings, and application trends to refine the Talent Community model
• Generating and interpreting reports to guide strategic decisions
• Collaborating with the Learning Team to support the development of customized learning paths aligned with current available job requirements
• Tracking course catalog usage, completion rates, and tier conversion metrics
• Maintaining and updating Active Campaign candidate contact lists using Workday reports
• Overseeing daily operations of the Talent Community, ensuring SOPs are followed and optimized
• Collaborating with IT, Data, and Marketing to improve dashboard visibility and funnel tracking
• Ensuring data accuracy between Workday, Active Campaign, and internal systems
• Providing insights on overqualified and underqualified populations and skills gap trends

What We’re Looking For:

• Background in recruitment, HR operations, or talent development
• At least 2 years of experience managing small projects with cross-functional teams
• Data interpretation experience and skills
• Familiarity with Workday (especially EEL) and Active Campaign (preferred)
• Knowledge of training pathways and career development programs, especially tiered competency models (journey-based learning design)
• Strong written and verbal communication skills
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Paid time off .
• Referral and annual bonuses.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.