Global CCaaS & AI Delivery Lead - Client-Facing

Accenture PLC

Accenture Song is seeking a senior Delivery Lead to manage end-to-end CCaaS implementations for global clients. You will collaborate with cross-functional teams, align project goals with business objectives, and drive platform migrations and rollouts. A strong background in CCaaS, AI-powered service operations, and multichannel delivery is required. You will work with leading CCaaS platforms, guide strategic vision, and maintain client satisfaction through transparent communication and regular

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Vacancy posted 1 day ago

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