Program Administrator/Order Entry

Job Description

Job Description

Job Title: Program Administrator Job Description

The Program Administrator serves as a key member of the Program Management team, providing daily customer support related to order status and order processing. Working under the direction of the Program Manager, this role manages order review, order processing, and quotation activities, and supports both commercial and technical customer liaison efforts. The Program Administrator is expected to step into the Program Manager role when required, ensuring continuity of service and effective coordination across the organization.

• Provide daily customer contact and support regarding order status, order changes, and order-related inquiries.
• Manage end-to-end order review and order processing activities to ensure accuracy and timely completion.
• Handle quotation processing, including preparing, updating, and communicating quotations to customers.
• Assist the Program Manager with all customer liaison activities, including both commercial and technical communications.
• Coordinate effectively with cross-functional groups such as Procurement, Engineering, Manufacturing, and Sales to resolve issues and support customer needs.
• Perform customer order entry, tracking, and follow-up to maintain clear visibility of order progress.
• Support invoice and credit management activities related to customer orders as needed.
• Organize and prioritize daily tasks to manage time effectively and meet deadlines.
• Prepare and deliver clear written and oral communications, including presentations and status updates.
• Analyze order and program-related data using a disciplined and detail-oriented approach to support decision-making.
• Use Microsoft Office tools, particularly Excel, to manage data, reports, and documentation related to program activities.
• Assume the responsibilities of the Program Manager when required to ensure continuity of customer service and program oversight.

• Customer service, sales, or project management experience.
• Experience with order entry and customer order processing.
• Strong interpersonal skills to work effectively with cross-functional teams, including Procurement, Engineering, Manufacturing, and Sales.
• Ability to stay well-organized, prioritize activities, and manage time effectively in a dynamic environment.
• Strong oral and written communication skills, including the ability to present information clearly.
• Strong analytical skills and a disciplined, detail-oriented approach to work.
• Proficiency in Microsoft Office, with high proficiency in Microsoft Excel.
• High School Diploma.

• Experience with invoice and credit management related to customer orders.
• Knowledge of e-Synergy, Exact/Macola, or similar ERP (Enterprise Resource Planning) software systems.
• Familiarity with logistics, manufacturing, or electronics environments.
• Ability to collaborate with multiple departments and adapt to changing priorities.

This position operates in an office environment with a standard Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. The role involves regular interaction with various departments, including Procurement, Engineering, Manufacturing, and Sales, in a professional, collaborative setting.

This is a Contract to Hire position based out of Richardson, TX.

The pay range for this position is $24.00 - $33.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Richardson,TX.

This position is anticipated to close on Sep 17, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.