Auto Repair Service Advisor

Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements. Our Everett, WA shop is hiring a full-time Auto Repair Service Advisor to help customers and keep our workdays smooth and efficient. If you're the right fit, you'll earn $60,000 - $120,000/year (based on experience), receive bonuses for quality work, and enjoy these benefits and perks: Health, dental, vision, and life PTO 401(k) with company match Annual holiday bonus Paid vacations and holidays Paid training No weekend work You'll also receive ongoing training to support your continual growth and development. WHAT WE'RE LOOKING FOR Experience in the automotive industry would be great but isn't required. Here's what we need from our Auto Repair Service Advisor: 1+ years of experience managing customer relationships Advising experience Customer service and relations experience Valid driver's license and good driving record Organizational skills, attention to detail, and time management abilities Positive attitude and strong communication skills Previous Protractor experience preferred DAY-TO-DAY As our Auto Repair Service Advisor, you can choose from working five 8-hour shifts or four 10-hour shifts during the week - no weekends! This position revolves around customer service and team communication, and you'll coordinate with clients and service technicians to ensure seamless automotive repairs and maintenance. You'll warmly greet customers when they call or visit, learn about their automotive needs, and write up detailed service orders and invoices. If the techs identify additional work that could be done, you'll inform the customer and explain why they should approve the work. You'll communicate with techs throughout each repair, inform customers when their vehicles are ready, and stay on top of industry changes and updates. BUILD YOUR CAREER WITH US! The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed , making us a great place for both newcomers and experienced pros to build a future! #J-18808-Ljbffr EmergencyMD