IT Specialist (Network Services)

Summary This vacancy is for an IT Specialist (Network Services) position in the Office of the Chief Information Officer located at the Bureau of Economic Analysis. This Job Opportunity Announcement may be used to fill other IT Specialist (Network Services), ZP-2210-4, positions within the Bureau of Economic Analysis in the same geographical location with the same qualifications and specialized experience. Responsibilities Provides administration and ongoing design, engineering, and support of BEA’s network infrastructure, including Cisco-based on-premises networks (e.g., routers, switches, wireless technologies) and Microsoft Azure cloud networking solutions. Provides administration and support of Cisco Voice Over Internet Protocol (VOIP) phone systems, Microsoft Teams Phone functionality, and network security and logging applications. Maintains IT security and network documentation and supports implementation of federal IT security laws, regulations, standards, and guidelines, ensuring timely remediation of critical compliance findings identified during annual audits. Requirements Conditions of Employment Qualifications Selective Factor: Applicants must have an active Cisco Certified Network Professional (CCNP) Enterprise certification or higher. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: For the Band IV (GS-13), you must have one year of experience at a level of difficulty and responsibility equivalent to the Band III (GS-12) in the Federal service. Experience for this position includes: securing and managing enterprise network infrastructures, with a strong emphasis on network security, configuration hardening, and mitigation of emerging cyber threats; leveraging Artificial Intelligence (AI) or machine-learning-based analytics to enhance threat detection and operational efficiency; administering, monitoring, and troubleshooting TCP/IP-based LAN and WAN environments-including IPv6 and Domain Name System (DNS) services; supporting and securing Microsoft Azure cloud networking environments, including the configuration and maintenance of Azure ExpressRoute; supporting Cisco voice infrastructure on-premises and cloud-based logging and monitoring technologies to evaluate system performance, detect anomalous or malicious activity, and support security incident response. An active Cisco Certified Network Professional (CCNP) Enterprise certification or a higher-level Cisco networking certification, such as Cisco Certified Internetwork Expert (CCIE), is required. An Azure networking certification is also preferred but not required. Education: Education cannot be substituted at this band/grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer. After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 06/02/2026, to complete the assessment as this assessment is part of your application. Education Additional Information The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, View phone number on click.appcast.io. Individuals who have received a Voluntary Separation Incentive Payment, otherwise known as a buyout, must repay that incentive if they are reemployed by the Federal Government within five years of separation. This announcement is issued under "direct-hire" authority. Consistent with 5 U.S.0 3304(a)(3) and OPM regulations (5 CFR 337 Subpart B) on direct-hire: All candidates who meet all the qualification and other eligibility requirements may be referred for consideration. Competitive examining rules providing for rating and ranking and veterans' preference do not apply.