Account Manager - Dental - International

Account ManagerThe Account Manager will be instrumental in helping grow and retain Clipboard's existing markets. Healthcare providers are core to the Clipboard marketplace — the Account Manager is in charge of nurturing and expanding relationships with current users, going deep with those users to understand their needs, and ensuring they're consistently successful on the platform. There's no ceiling to what you can achieve in this role — if you're highly motivated to go above and beyond, a diligent executor, and a strong written/verbal communicator, Clipboard is the place for you to excel.ResponsibilitiesManaging and growing relationships with an existing portfolio of healthcare providers and dental officesClearly articulating the value proposition of the app to current users to drive continued engagement and expansionGoing deep with healthcare providers and dental offices to uncover their evolving needs, understand their challenges, and find ways to genuinely help them succeed on the platformEstablishing credibility and rapport with providers, which includes demonstrating a strong understanding of the appBeing the go-to point of contact for users that need help navigating the app, resolving issues, and getting the most out of the platformHelping fill new and urgent shifts in your assigned marketsQualificationsWillingness to hustle / lack of fearExperience texting, emailing, and talking with English-speaking clients and prospectsRequirementsStable high-speed internet connectionA computer workstation (laptop or desktop)Internationally located (not in the US or Canada)Availability to work US working hoursFluency in English speaking and writingBeyond the Basics — What Will Make You SuccessfulNoticing & Curiosity — You pick up on things others miss and ask "why" more than once because the first answer is rarely the whole story. You dig to understand the root of a problem or situation rather than accepting things at face value, and you're constantly updating your understanding of the customers you serve.Initiative & Persistence — You have a bias for action. You know that our customers are dealing with real problems today, and you don't wait for perfect information before making a move. You're scrappy and self-reliant, you find ways through obstacles rather than around them, and you bring solutions instead of asking "what should I do?"Ownership — The buck stops with you, no matter what anyone else did or did not do. You take full responsibility for your results, fix problems when you see them — even outside your immediate area — and put processes in place to make sure those problems don't happen again.Customer-Centric — You feel your customers' situations genuinely and care about improving their lives, not just hitting a number. Talking to customers and solving their problems isn't a task on your list — it's the job.Humble — You're low ego and care about getting to the best outcome, not about being right. You readily admit when you don't know something, you actively seek out feedback, and you're always looking to become a better version of yourself.BenefitsDo great work that matters for customers who could really use your helpCompetitive payUnlimited PTOFully RemoteEstimated annual compensation: $12,000–$15,600 USD. Each candidate's compensation offer within this range will be based on multiple factors including, but not limited to, relevant education, qualifications, certifications, experience, and geographic location.Quick Note on Scammers: Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here.