Warehouse/Delivery Associate & Customer Support

Job Description

Job Description

Warehouse Warrior & Daily Delivery Route Driver with Customer Service Emphasis

Job Description

As a  Warehouse & Delivery Associate , you’ll enjoy a dynamic role that blends time on the road with hands-on work in our warehouse. Most days start with operating a box truck or transit van to complete scheduled deliveries, followed by warehouse tasks once routes are finished.

You’ll represent our company by delivering orders safely, efficiently, and with excellent customer service to a wide range of customers. No two days are the same—your work will vary based on incoming shipments and customer needs, keeping the role engaging and fast-paced.

We’re looking for reliable, self-motivated candidates who work well both independently and as part of a team.

Minimum Qualifications:

• In order to operate our trucks, you will need a valid driver's license and a clean driving history. A CDL endorsement is not required.
• Authorization to work in the United States.
• Willingness to undergo a background check and drug screening.
• Ability to lift up to 70lbs.

Preferred Qualifications:

- Relevant Experience.

- Industry adjacent experience

Working Conditions:

Warehouse environment and outdoor conditions including sometimes extreme hot/cold temperatures. Deliveries in all weather conditions including during extreme hot/cold, rain and other seasonal conditions.

The compensation range for this position is $19.00 to $24.00 hourly. This position is also eligible for annual profit sharing bonus.

Essential Job Functions:

• Legally operate a motor vehicle and maintain a driving record that meets company standards
• Load all order fulfillment materials onto the truck and unload at delivery address
• Communicate any vehicle mechanical problems to direct supervisor
• Perform daily inspection and maintenance on company vehicle
• Deliver/pick up merchandise to/from customers and suppliers promptly, efficiently, and in a professional manner
• Pick up material from vendors
• Receive incoming freight and parcels
• Keep a clean and organized warehouse
• Stock material on shelves, managing and maintaining inventory
• Pick and receive orders
• Processing returns from customers and to vendors
• Serve customers at the front retail counter
• Problem solve for customers via phone call and in-person
• Operate a Microsoft-based computer system

Job Type:

Full-time, Non-Exempt

Benefits:

- 401(k) + matching

- Medical, Dental and Vision insurance

- Life insurance

- Paid sick time and PTO

- Paid parental leave

- Paid training (travel may be required)

- Profit sharing

Work Location: In person

NOTE: Because positions may evolve due to the needs of the business, this job description may not list all essential functions and is not designed to contain a comprehensive listing of all required activities, duties, or responsibilities. Other essential functions, duties, responsibilities, and activities may be assigned at any time, with or without notice.

CED is an Equal Opportunity Employer | Disability and Veteran Status

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Education:

• High School Diploma or GED (Required)
• Bachelor's (Preferred)

Experience:

• Customer Service : 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Drivers License (Required)

Location:

• Lansing, MI 48911 (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Lansing, MI 48911 (Required)

Work Location: In person