Head of Design

Head of Design – Remote Intertek, a leading provider of quality and safety solutions, is actively seeking a Head of Design to join our People Assurance team. What we’re looking for The Head of Design is a visionary, execution‑oriented leader who owns the entire design function at People Assurance. This is not a maintenance role; it’s a transformation mandate. You will define and drive the design strategy across product, influence brand, and support all external‑facing touchpoints, setting a new standard for how People Assurance looks, feels, and connects with our users. The ideal leader is hungry, change‑oriented, and energized by building from the ground up. You’ve transformed a legacy product or brand into something dramatically better and are ready to do it again with the backing of executive leadership. Key Responsibilities Design Leadership & Vision Shape and implement a cohesive design philosophy that elevates workflow efficiency, product functionality, and overall usability across the software portfolio. Ensure core design principles and usability best practices are applied consistently across all product experiences. Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations. Partner with Product Management to prioritize and drive improvements into the product. Serve as a trusted design advisor to executive leadership and cross‑functional stakeholders across Product, Engineering, and Marketing. Support visual examples and executive presentations that articulate design transformation and the path forward. Define clear design standards and implement scalable design systems across all People Assurance products and services. Present design strategy, direction, and progress to leadership and key stakeholders on a regular cadence. Establish a scalable design system and governance model that enables shared visual standards while maintaining clear ownership of respective domains. Product Design (UI/UX) Own end‑to‑end product design experience, from discovery and wireframes to polished, production‑ready UI. Lead the transition from our legacy interface to a modern, intuitive, and scalable design system – elevating quality and accelerating delivery. This is the largest undertaking and priority of the role. Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations. Partner with Product Management to prioritize and drive improvements into the product. Define and maintain the design system and component library in close partnership with Engineering. Ensure accessibility standards (WCAG) and inclusive design principles are embedded in all product work. Brand & External Presence Partner with Marketing to evolve and maintain shared visual standards that create consistency between product experiences and external brand experiences. Provide design guidance and consultation to ensure consistency across product and external experiences. Support brand evolution in partnership with Marketing, elevating our product brand to signal trust, modernity, and market leadership. Partner with Marketing to establish and evolve shared visual standards while maintaining clear ownership boundaries between product design and marketing execution. Change Management & Modernization Lead the cultural and operational shift to design‑led thinking across the organization. Define and drive the roadmap for evolving our visual and UX standards from legacy to modern, with clear milestones and measurable outcomes. Champion design as a competitive advantage, building internal advocacy and organizational fluency around design value. Qualifications & Experience Required 6–8+ years of design experience in a SaaS environment, with a minimum of 2 years in a senior or lead design role. People‑management experience – team will flex from 6–10 designers. Demonstrated track record of modernizing a product UI – you’ve led a successful transition from legacy to modern design and can speak to the process and outcomes. Full‑spectrum design capability: fluid between product/UX work and brand/visual identity without a drop in quality. Experience building or scaling a design team, including hiring, mentoring, and developing talent. Exceptional visual design skills and an uncompromising eye for detail. Portfolio showcases this skillset. Strong executive presence with the ability to communicate and sell a design vision to senior leadership. Comfortable operating in ambiguity; drives clarity and doesn’t wait to be directed. Preferred Experience in HR tech, workforce management, compliance, or adjacent SaaS verticals. Proficiency in Figma and experience building design systems at scale. Background in high‑growth or scale‑up environments where pace and adaptability are essential. Familiarity with front‑end development workflows and collaborating closely with engineering teams. Benefits Information In addition to competitive compensation packages, Intertek offers medical, dental, vision, life, disability, 401(k) with company match, generous vacation/sick time (PTO), tuition reimbursement, and more. We Value Diversity Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email View email address on click.appcast.io or call View phone number on click.appcast.io (option#5) to speak with a member of the HR Department. Intertek is a drug‑free workplace. Certain positions may require a pre‑employment drug test based on the type of work performed. #J-18808-Ljbffr