Assistant Manager - Heavenly

Assistant Manager - Heavenly Date: Jul 21, 2026 Location: South Lake Tahoe, CA, US Shift Type: Year Round Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es), free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development experience, and wellness benefits to fuel your success. Job Summary The assistant manager of Heavenly will oversee the operations of a high volume, seasonal rental operation as well as two small retail operations. The assistant manager is a key holder and acts as manager‑on‑duty in the absence of other management presence. They are responsible for overseeing all aspects of retail/rental operations, directing the day‑to‑day routine work of a larger group of associates and supervisors, maintaining business standards, and exercising increased decision‑making authority. They also fulfill day‑to‑day work responsibilities for the organization as needed. (Key Holders: have an alarm code, hold keys and can open and close registers) Job Benefits Free Epic passes for employees and free ski lessons. Employee discounted lift tickets for friends and family. Free ski passes for dependents. RSP options after 12 months or 2000 cumulative hours of service. Employee Assistance Program. Excellent training and professional development. Referral program. Health Insurance (Medical, Dental, Vision) for eligible seasonal employees after 500 hours of work. Critical Illness and Accident plans. Job Specifications Starting wage: $25.00 – $32.14 per hour. Employment type: Year‑round. Shift type: Full‑time hours available. Minimum age: 18 years or older. Housing available: Yes. Job Responsibilities Train and maintain safety standards for guests and employees. Manage a team of up to 65 frontline staff and a leadership team of 10–15 employees. Manage through uncertainty and change positively. Provide consistent, direct feedback, coaching and guidance to team members. Attend Assistant Manager meetings and communicate information to staff and managers. Monitor rest and meal breaks. Be energetic, motivated, and possess the ability to multi‑task. Drive professional development for yourself and others. Design, execute, and track training plans for associates starting on their first day. Ensure department and staff have all necessary supplies. Create a rewarding work environment and foster a team atmosphere. Participate in and help plan the fun. Identify sales opportunities and develop corresponding plans. Protect company assets through loss‑prevention techniques and manage inventory of rental and retail product. Communicate ideas or issues with store and regional managers. Manage operational budgets and payroll. Remain current on new industry products and trends, demonstrating product knowledge. Perform administrative duties. Other duties as assigned. Job Requirements Proficient in Microsoft Office applications. Excellent written and verbal communication skills. Minimum 2 years of leadership experience. Minimum 2 years of retail or rental experience. Knowledge and passion for talent development. Self‑motivated with the ability to multi‑task. Team player able to handle a fast‑paced, stressful environment. Desire to offer the highest customer service standards to guests. Familiarity with rental and retail POS systems – preferred. Preferred: 2 years of resort and/or ski & snowboard experience. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Equal Opportunity Employer Statement Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. #J-18808-Ljbffr Vail Resorts