Area Leader - East Hillsborough Wesley Chapel

Regular job type: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Overview The Retail Area Leader leads a group of branches and teammates assigned within a Region (approx. 14-27 branches) for the Retail Community bank in an effort to deliver on our purpose and achieve our sales and service goals. Responsible for continuous improvements in sales effectiveness of Retail/Small Business through sales leadership including coaching, counseling, feedback, reinforcement, and support of the Bank’s sales and credit cultures. Ensures feedback for improvement is delivered across teams to support continuous improvement. Essential Duties and Responsibilities Instill purpose, mission and values within retail and small business teams. Continuous improvements in sales effectiveness of Retail/Small Business through sales leadership. Collaborate across lines of business impacting retail and small business clients (Mortgage Banking, Wealth Management, Investment, Insurance Services, and Payment Solutions) to achieve financial goals. Assist in managing the efficiency of retention, personnel management, facilities management, and product sales and service. For assigned branches, review monthly Average Balance Analysis, Detailed Income and Expense and other management reports to ensure balanced financial performance of branch teams in the following key performance areas. Lead, coach and manage branch leaders to focus on their responsibilities: sales and service performance planning; identifying sales opportunities and achieving results on an individual and team level; building branch teammate skill sets around sales effectiveness; industry‑leading service and transaction quality; operational soundness and proper risk management. Deliver retail and small business performance goals within the Region pertaining to growth, profitability and quality. Achieve area’s service, operations, sales, expense and profit performance; monitor area and branch effectiveness and progress towards service, sales, and other goals through financial and activity reports; identify gaps in performance and develop appropriate plans to improve performance when needed; ensure consistent execution of the Client Engagement Model. Qualifications Required Qualifications Bachelor’s degree or equivalent education and related training. Five years of financial services experience. 3+ years of leadership experience managing group locations and leaders. Strong interpersonal, sales and relationship management skills. Strong written and verbal communication skills. Demonstrated ability to provide group leadership and to handle multiple priorities under time constraints. Sales execution and direct sales leadership experience. Preferred Qualifications Two years of commercial banking experience. Completion or enrollment in an established management or career development program. Benefits Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during the first year of employment, along with 10 sick days (also prorated), and paid holidays. Possible eligibility for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law, E‑Verify, IER, Right to Work. #J-18808-Ljbffr Truist