Sr Service Field Tech - Power Systems Tech III - P&C

Protective Relay Technician

This position requires a qualified, service-oriented individual to perform installation, commissioning, testing and maintenance on protective relay systems and other power transmission and distribution equipment.

As business needs dictate, this position will perform operation, maintenance, installation and troubleshooting of assigned equipment. A qualified individual must be able to test, inspect, troubleshoot, operate equipment and repair high voltage equipment. They must be able to manage small to large projects with good project management and organizational skills. They must be self-directed and very committed to customer satisfaction and have excellent communication skills with clients, peers and management are essential.

Job Responsibilities

• Install, commission, test, and maintain protective relaying equipment, including relay panels, transformers, and circuit breakers.
• Execute end-to-end relay testing with specialized software, identifying relay behavior based on fault conditions.
• Perform function testing of substation control circuits on relay panel, transformers & circuit breaker change-outs.
• Opens and closes switches to isolate defective relay and makes adjustments or remove relay for repair.
• Tests circuit and equipment to evaluate such factors as insulation quality, which affect function of relays.
• Inspects, troubleshoots, maintains, repairs, installs, adjusts and calibrates, as assigned, protective relays, station analyzing, indicating and recording instruments.
• Develop and document standardized commissioning, testing, and maintenance procedures for relay systems.
• Perform functional testing of substation control circuits to validate proper relay operation.
• Create relay macros and testing routines to confirm system protection and control configurations.
• Review relay settings and logic equations to ensure alignment with design requirements.
• Perform start-up, troubleshooting and repair services on controls and transfer schemes.
• As assigned, troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but is not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location and may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers. Specifically,
• Test repair and recondition SF6 circuit breakers.
• Test repair and recondition air breakers.
• Test, repair and recondition reclosures.
• Design and fabricate bus bar.
• Inspect, test, troubleshoot, perform start-up and collect data of low, medium and/ or high voltage (to 500kV) electrical systems.
• Test and inspect low and medium voltage cable installations.
• Experience operating high voltage test equipment including Doble Power Factor test sets.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers' sites, inspect problem(s) & report problem(s) to Sales and Project Management.
• Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
• Mentor and train Service Field Techs as directed.
• Work with members of a team to effectively complete work assignments. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Other duties as assigned.

Required Experience and Qualifications

• High School diploma/GED and a minimum of 5 years of experience in a related field.
• NETA Level III or ability to get NETA level three after one year of service with RESA.
• Knowledge of various safety standards such as OSHA and any state safety standards.
• Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA.
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Able to effectively solve problems.
• Basic computer skills for data entry, looking up information, and/or creating reports.
• Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
• Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product.
• For positions that utilize a company vehicle, you will be required to have a valid driver's license.

Who We Are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We do it right
• We pride ourselves on our integrity and expertise. We don't cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.
• We are customer driven
• Our number one concern is our customer and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• We focus on growth
• We are dedicated to growing the company and our employees.
• You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
• We solve problems
• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.
• We get it done
• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
• We build strong relationships
• Our leaders are servant