front office spa receptionist
Insideout Health & Wellness PL
Job Description
Job Description
Benefits/Perks
- Competitive Compensation
- Great Work Environment
Job Summary
Immediate front desk receptionist part-time job position available at Insideout Health & Wellness located in Wenham, Mass. Insideout is a well-established, growing center serving the health and wellness needs of our local community through alternative therapies. We are looking for a team-oriented, organized and eager individual to help with front desk, small administrative duties, office management marketing and ad campaign and socials generation. The ideal candidate would be computer savvy and have prior customer service/hospitality experience. This is a great hands-on opportunity for a organized, efficient person in a healing, professional environment. 8+Hours weekly may vary with additional hours as needed for holidays, covering. Additional hours may be available for flexible individual schedules throughout the summer. Hours needed are Tuesdays 2-close and Fridays 2pm-close. Serious Inquiries only.
Responsibilities- All front desk duties, office management and providing superior customer service
- Answering phones and booking appointments through our POS system
- Taking payments
- Educating clients and answering questions about treatments, modalities
- Providing any customer service as needed for clients and practitioners
- Maintain the aesthetic of the center in terms of light cleaning (vacuuming/sweeping, dusting, and disinfecting frequently touched surfaces)
- Maintain inventory
- Updating the database and maintaining records
- Running errands
- Expand our presence in the community thru social media marketing
- Assisting with other advertising/marketing avenues
- Problem solving in daily operations
Requirements
- Comfortable working both Independently and as part of a Team
- Social and Positive Attitude
- Outstanding Work Ethic
- Customer Service Experience
- Strong Communication Skills
- Marketing/Sales Experience
- Ability to Multi-task and learn software quickly
- Must be Reliable and Self-motivated
- Like-minded in Living a Healthy Lifestyle
- Must be able to stand for long periods, reach, bend, squat, and use hands and fingers for various duties.
- Must have experience typing efficiently
- Experience in a spa setting or similar business
Qualifications
- Previous marketing/sales experience desired
- Exceptional communication skills
- Familiarity with common computer programs such as the Microsoft Office suite and Adobe suite
- Experience using Booker POS program desired
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