Senior Messaging Manager

Job Description

Job Description

Senior Messaging ManagerFt. Belvoir, VA At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works. Our TeamAt IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet.Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth. We're looking for people who:Are curious and excited about technologyLike solving problems and figuring things outCan take initiative but also enjoy working with a teamWant to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here.*This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.*  Responsibilities:Provide oversight of the operating status, functionality, and message profile support for Army Intelligence messaging solutionsMaintain responsibility for the configuration, monitoring, and integration of messaging solutions including INSCOM Cloud Initiative (ICI), Army Intelligence Data Platform (AIDP), Multimedia Message Manager (M3), and Message Processing System (MPS) as applicableConduct profile management using Multimedia Message Manager (M3) and monitor message traffic for anomaliesCreate, analyze, and review standard operating procedures and other system documentationEstablish and maintain a process to broker feedback and inquiries to producing organizations through approved IC and agency feedback or RFI mechanismsCoordinate messaging and application-related issues with 24/7 GISA and IEMO, and Government service center personnelServe as a broker and point of contact for incoming message traffic feedback and inquiries from supported customer organizationsMonitor and assist with connectivity to Information Transport Service (ITS) and other information source providersConduct status and functionality checks of messaging services on all networks to confirm customer accessibility and usability; open trouble tickets as neededVerify that hosted message traffic is authorized on each destination network and compliant with IC/Security Markings Program (SMP) classification and releasability standardsMonitor messaging services to ensure message traffic is disseminated accurately; report significant discrepancies to the Help Desk or GISA Service Center administratorsReport operating status errors or significant inconsistencies within message feeds to Government leadership within 3 hours of discoveryDocument messaging services requirements related to technical concerns, information sharing issues, or future capabilities; provide quarterly documentation for Government reviewMonitor messaging source systems to identify intelligence gaps and recommend modificationsEstablish and maintain the messaging services User Guide; conduct reviews at least every 6 monthsSupport foreign disclosure and intelligence dissemination operationsDraft and maintain Standard Operating Procedures and produce reports incorporating text and graphics to convey complex conceptsDeliver professional briefings and presentations to diverse audiencesRequirements:Bachelor 's degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education with 8 years of demonstrated experienceAbility to obtain DoDD 8140.01 (formerly DoDD 8570.01-M) certification / IT Level II within 30 calendar days of indoctrination at HQ INSCOM2 years demonstrated experience using Multimedia Message Manager (M3), conducting profile management, and monitoring message traffic for anomalies4 years demonstrated experience leading a team and managing work tasks of subordinates conducting intelligence planning, collection, processing, analysis, or disseminationDemonstrated experience in foreign disclosure, intelligence dissemination, or demonstrated ability to deliver professional briefings and presentations to diverse audiencesDemonstrated ability to draft and maintain documentation such as Standard Operating Procedures and ability to produce reports incorporating text and graphics to convey complex conceptsActive Security clearance required IPTA is an Equal Opportunity Employer. All employment decisions are based on individual merit, including qualifications, experience, performance, and business needs, consistent with applicable federal laws and federal contracting requirements. IPTA provides equal opportunity and utilizes merit-based principles to make employment-related decisions. #clearance