Senior Manager, Global Commercial Insights - TEPEZZA - Hybrid

Career Category Sales & Marketing Operations Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity‑related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Global Commercial Insights Senior Manager – TEPEZZA Hybrid> 2 times a week onsite (Deerfield, IL or Thousand Oaks, CA)

What you will do Let’s do this. Let’s change the world! In this vital role the Senior Manager, Global Insights to lead insights generation for TEPEZZA, the TED franchise pipeline, and support global commercialization planning. This role partners closely with global marketing, global value and access, competitive intelligence, forecasting, and other cross‑functional teams to provide insights that inform global go‑to‑market strategy, early commercial planning, therapeutic area strategy, and advancement of the pipeline. The ideal candidate for this role will be strategically sharp and able to process large amounts of information into a clear picture to drive decision making. Brand-building knowledge is critical to the success of this role as it will be supporting Amgen’s vision for marketing excellence.

Responsibilities

• Support Amgen’s advancement in marketing excellence through aligned insights generation and deep brand‑building knowledge
• Be the subject matter expert on HCP, patient, and payer insights for the brand
• Clearly communicate insights and recommendations to variety of audiences, including senior leadership (e.g., Therapeutic Area Heads, Disease Area Strategy Leads), and become a 'devil's advocate' when needed
• Synthesize information from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to develop strategic insights that address business needs
• Integrate insights and knowledge to facilitate workshops that support clinical development plans, lifecycle management and other strategic decisions - supporting critical go/no‑go decisions and senior leadership presentations
• Plan, design, and lead primary market research with a research agency for assets across various phases of the product lifecycle to enable strategic decision making
• Lead ad‑hoc strategic secondary analytics to inform strategic decisions
• Partner with commercial leadership and cross‑functional partners to define and prioritize objectives, budget and work plans to meet evolving business needs
• Identify, evaluate, and manage relationships with best‑in‑class vendors and look for opportunities to innovate and advance capabilities
• Support advancement of AI capabilities for insights generation
• Ensure that both routine and ad‑hoc projects are in compliance with all Amgen SOPs and meet service‑level expectations for quality, timeliness, and budget

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Senior Manager we seek have these qualifications.

Basic Qualifications

• Doctorate degree and 2 years of commercial insights or consulting experience
• Master’s degree and 4 years of commercial insights or consulting experience
• Bachelor’s degree and 6 years of commercial insights or consulting experience
• Associate’s degree and 10 years of commercial insights or consulting experience
• High school diploma / GED and 12 years of commercial insights or consulting experience

Preferred Requirements

• Demonstrated exceptional business acumen, strategic / critical thinking skills, and ability to influence key decisions
• Proven ability to build and evolve brands through strategic insight generation
• Expertise in market research design, Jobs‑to‑Be‑Done methodologies, identification of moments that matter, and translating deep human insights into compelling brand narratives and customer experiences
• Strong understanding of marketing and marketing strategy
• Ability to independently extract, analyze, treat, and consolidate data from sources in formats with rigor and high level of accuracy and translate into actionable recommendations
• Excellent oral, written and presentation skills with ability to explain complex concepts clearly to a variety of audiences, including senior management
• Ability to work collaboratively and adaptively in team‑based, cross‑functional environments
• Ability to balance a multitude of stakeholders and projects in parallel
• Ability to understand the complexities of the pharmaceutical market

What you can expect of us

From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
• Stock‑based long‑term incentives
• Award‑winning time‑off plans
• Flexible work models where possible.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range

162,458.80USD -219,797.20 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit and follow us on