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Global Workforce Strategy Lead - Forecasting, Scheduling & AI

Rozgoo

Rozgoo is seeking a Senior Manager, Global Workforce Management to scale forecasting, capacity planning, and scheduling across a global operation of 4,000+ agents. You will partner with Operations, Finance, Vendor Management, Analytics, and Technology to drive performance and innovation. You will lead a team, shape staffing strategies, and champion AI and automation to improve scalability and decision-making while maintaining a culture of accountability and inclusion.

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Vacancy posted more than 2 months ago

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