IT Generalist

Job Responsibilities Participate in the design of solutions with our sales and engineering teams. Identify, diagnose, and resolve a wide range of second and third level problems(issues) for end-users including: workstations, laptops, terminal services, end-user software and hardware, network and VPN connectivity, the Internet. Identify, diagnose, and resolve a wide range of second and third level problems(issues) for client systems, server services, server drive space, server error messages for escalation, etc. Set up, maintain, and manage client Windows Server environments. Set up, maintain, and manage client cloud environments. Set up, maintain, and manage client network environments. Create and maintain client-related documentation. Be an advocate for your customer’s needs. Manage customer’s expectations and timelines. Take part in an on-call rotation. Job Responsibilities and Functions: Participate in the design of solutions with our sales and engineering teams. Identify, diagnose, and resolve a wide range of second and third level problems(issues) for end-users including: workstations, laptops, terminal services, end-user software and hardware, network and VPN connectivity, the Internet. Identify, diagnose, and resolve a wide range of second and third level problems(issues) for client systems, server services, server drive space, server error messages for escalation, etc. Set up, maintain, and manage client Windows Server environments. Set up, maintain, and manage client cloud environments. Set up, maintain, and manage client network environments. Create and maintain client-related documentation. Be an advocate for your customer’s needs. Manage customer’s expectations and timelines. Take part in an on-call rotation. Requirements—some combination of: Ability to build out multiple versions of Windows server from scratch and support it. Hands-on experience with designing, deploying, and supporting virtualization platforms (VMware, Hyper-V, Azure, and AWS). Experience designing, deploying, and supporting SAN solutions. Experience designing, deploying, and supporting VOIP phone solutions. Experience designing, deploying, and supporting firewalls, switches, and managed wireless solutions. Experience with cloud computing solutions such as Office365, Azure, and AWS. windows, office 365, Cisco network, Systems Engineering, VOIP Phones, Firewalls, Azure, AWS windows,office 365,Cisco network,Systems Engineering,VOIP Phones,Firewalls Additional Skills & Qualifications Knowledge / Skill / Abilities: Proficient & confident communication skills, effectively communicate with and engages all levels of the organization from peers to upper management to customers both verbally and in writing. Ability to maintain the highest level of accountability, confidentiality, ethics, and integrity and to share information with resources appropriately. High standards for productivity with the ability to work in a fast-paced environment and juggle multiple competing tasks and demands. Utilization of effective organization and prioritization skills to complete assignments within established time frames. Ability to make decisions quickly, evaluate risks, act in times of uncertainty, think creatively, and bounce back from failure. 5 or more years of Service Desk & IT infrastructure support in an SMB environment. 5 or more years of Windows Server experience. Previous MSP Technical experience preferred. Ability to build multiple versions of Windows server from scratch and support it. Hands-on experience with designing, deploying, and supporting virtualization platforms (VMware, Hyper-V, Azure, and AWS). Experience designing, deploying, and supporting SAN solutions. Experience designing, deploying, and supporting VOIP phone solutions. Experience designing, deploying, and supporting firewalls, switches, and managed wireless solutions. Experience with cloud computing solutions such as Office365, Azure, and AWS. Deep understanding of Active Directory administration, DHCP, and DNS. Deep understanding of routing, switching, and networking. Deep understanding of virtualization platforms (VMware, Hyper-V, Azure, and AWS). Significant experience with Exchange, terminal servers, anti-virus solutions, backup software solutions, Office 365, security solutions, and VoIP phone systems. Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of North Platte, NE. Pay And Benefits The pay range for this position is $28.00 - $42.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in North Platte,NE. Application Deadline This position is anticipated to close on Sep 1, 2026. About TEKsystems We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. #J-18808-Ljbffr TEKsystems