Veterinary Regional Operations Manager
Innovetive PetCare
Lead the Growth and Success of Two Specialty & Emergency Veterinary Hospitals
Innovetive Petcare is seeking an experienced Regional Operations Manager to lead the operational and business performance of two specialty and emergency veterinary hospitals in the greater Atlanta Georgia market .
This is a high-impact leadership opportunity for an experienced multi-site veterinary operations professional who understands the complexities of specialty and emergency medicine and knows how to translate business strategy into strong hospital performance exceptional client experiences and sustainable growth.
This position will provide strategic and operational leadership across the market with a Hospital Administrator and two Practice Managers reporting directly to the Market Operations Manager . The role reports to the Director of Operations and serves as a key connection between hospital leadership and Innovetive Petcares Support Center.
As the Regional Operations Manager you will be responsible for the overall operational financial and business performance of two veterinary hospitals. You will partner closely with hospital leadership and medical teams to establish priorities improve performance develop leaders optimize resources and support continued growth.The ideal candidate is a strategic and hands-on operator who can move comfortably between P&L management KPI analysis leadership development staffing strategy client experience recruiting and day-to-day operational problem solving .
You will have the opportunity to influence the success of two specialty and emergency veterinary practices while developing a strong leadership bench and creating consistency across the market.
Key Responsibilities
Market & Hospital Operations
- Provide strategic and operational leadership for two specialty and emergency veterinary hospitals in the Atlanta market.
- Maintain accountability for hospital P&L performance revenue growth expense management labor productivity and overall financial health.
- Partner with hospital leaders to develop and execute annual and long-term business plans.
- Establish clear operational priorities performance expectations and measurable goals across the market.
- Analyze hospital financial and operational data to identify trends opportunities and areas requiring intervention.
- Develop and implement strategies that improve operational efficiency hospital performance and profitability.
- Ensure alignment with Innovetive Petcare policies processes and operational standards while maintaining appropriate hospital-level autonomy.
Leadership & Talent Development
- Directly lead coach and develop the Hospital Administrator and Practice Managers .
- Partner with hospital medical leadership to create strong collaborative leadership teams.
- Establish goals provide ongoing coaching and feedback and conduct annual performance reviews for direct reports.
- Identify leadership development opportunities and build succession plans for key hospital roles.
- Support onboarding development and integration of new hospital leaders.
- Foster a culture of accountability collaboration trust and continuous improvement.
People Staffing & Recruiting
- Partner with Talent Acquisition and hospital leadership to develop effective recruiting and retention strategies.
- Evaluate staffing models scheduling labor utilization and workforce needs to support hospital growth and patient care.
- Help attract and retain veterinarians veterinary technicians and support team members in a competitive market.
- Support workforce planning and identify opportunities to improve employee engagement and retention.
- Partner with leaders to address performance employee relations and organizational challenges.
Growth & Business Development
- Identify opportunities to increase client acquisition client retention hospital utilization and service-line growth.
- Partner with hospital and medical leaders to develop strategies for sustainable revenue growth.
- Support marketing community outreach referral relationships and other initiatives that strengthen hospital visibility and growth.
- Evaluate opportunities to expand services and improve access to specialty and emergency veterinary care.
- Monitor market trends competitive dynamics and business opportunities that may impact hospital performance.
Operational Excellence
- Champion continuous improvement and identify opportunities to streamline workflows and enhance the client and team experience.
- Lead implementation of Innovetive Petcare initiatives systems and standard operating procedures.
- Monitor key performance indicators and translate data into clear actionable recommendations.
- Collaborate with Finance Talent Acquisition Marketing People Operations and other Home Office teams.
- Serve as a trusted advisor and resource to hospital leadership.
- Promote consistent execution while respecting the unique culture and needs of each veterinary practice.
What Were Looking For
We are looking for a strategic commercially minded people-focused veterinary operations leader who can balance business performance with the realities of delivering exceptional patient care.
Required Qualifications
- Must reside in or around the Atlanta Georgia area.
- Bachelors degree in business healthcare administration veterinary management or a related field required; MBA or advanced degree preferred.
- 5 years of progressive veterinary operations or practice management leadership experience.
- Experience leading multiple locations teams or business units with demonstrated accountability for operational and financial performance.
- Strong experience with P&L management budgeting forecasting KPIs and business planning .
- Demonstrated ability to coach develop and hold leaders accountable for performance.
- Experience with workforce planning recruiting retention scheduling and labor optimization.
- Strong business acumen with the ability to interpret financial and operational data and turn insights into action.
- Excellent communication relationship-building decision-making and conflict-resolution skills.
- Ability to lead through influence and build strong partnerships across clinical and business functions.
- Demonstrated ability to operate successfully in a fast-paced decentralized growth-oriented environment .
- Proficiency with practice management systems Microsoft Office and business reporting and analytics tools.
Preferred Qualifications
- Experience in specialty and emergency veterinary medicine .
- Multi-site veterinary hospital or regional veterinary operations experience.
- Experience partnering with veterinarians and medical leadership in a clinical environment.
- Experience leading hospitals through growth expansion integration or organizational change.
- MBA MHA or other advanced business/healthcare degree.
Why Innovetive Petcare
At Innovetive Petcare we believe excellent pet care comes from exceptional teams . We partner with veterinary practices to provide the resources support and infrastructure that allow hospital teams to focus on what matters most: delivering outstanding care to pets and their families.
Our hospitals maintain their individual identities and cultures while benefiting from the resources of a growing veterinary organization.
As a Regional Operations Manager youll have the opportunity to make a meaningful impact across multiple hospitals while developing leaders and helping shape the future of veterinary medicine.
Our Benefits Include:
- Annual bonus potential
- Paid time off
- Paid parental leave
- Comprehensive medical dental and vision insurance
- Life insurance
- 401(k) with company match
- Leadership development and career growth opportunities
- Continuing education and professional development opportunities
- Access to the resources and support of Innovetive Petcares Support Center
Ready to Lead Veterinary Operations at the Regional Level
If youre an experienced veterinary operations leader regional veterinary manager or multi-site practice manager looking for an opportunity to lead high-performing specialty and emergency veterinary hospitals wed love to hear from you.
Apply today to join Innovetive Petcare as our Regional Operations Manager and help build exceptional hospital teams strengthen operational performance and support the continued growth of specialty and emergency veterinary medicine in the Atlanta market.
Required Experience:
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