Senior Lead Bartender

Senior Lead Bartender

At Fat Tuesday, leadership starts with you! As a Senior Lead Bartender, you play a key role in driving exceptional product quality, outstanding guest service, and strong shift-level performance all while keeping the vibe fun, fast, and on brand. This position is ideal for a high-performing bartender who's ready to mentor others and help drive sales and operational excellence during every shift.

Position Summary

The Senior Lead Bartender is responsible for leading the team during assigned shifts to deliver exceptional beverage quality, guest service, and operational execution. This role supports management by coaching and developing team members, ensuring compliance with company policies and procedures, controlling costs, and maintaining a clean, safe, and efficient environment. Senior Lead Bartenders lead by example, communicate expectations clearly, and help create a positive, high-energy experience for both guests and team members.

Key Responsibilities

Leadership & Team Development

• Train, coach, and develop crew members and team leaders
• Delegate tasks effectively and provide follow-up to ensure completion
• Ensure team members are accountable for performance, providing coaching as needed
• Communicate goals clearly through location communication boards and team chats
• Recognize and reinforce positive performance and contributions
• Educate team members and enforce labor laws, safety, and security procedures

Guest Experience

• Ensure fast, friendly, accurate, and engaging hospitality at all times
• Address guest concerns promptly and professionally
• Support continuous improvement in Floater Dollars and Sales Targets
• Measure guest satisfaction and assist in executing plans to improve loyalty and repeat visits

Operations & Sales Performance

• Ensure consistent execution of product quality standards
• Maintain restaurant cleanliness, maintenance, and security standards
• Assist in driving sales growth and achieving budgeted sales goals
• Support initiatives to increase comparable sales

Financial & Inventory Controls

• Assist in controlling cost of goods, inventory accuracy, and variances
• Support the MUM (Multi-Unit Manager) with ordering and inventory as needed
• Ensure sufficient product availability to support successful operations
• Support proper cash handling and deposit procedures
• Assist with staffing and scheduling to control labor costs
• Ensure appropriate inventory and ordering systems are followed

Qualifications & Skills

• Ability to work flexible schedules, including weekends, holidays, and late-night hours
• Excellent communication skills with guests and team members
• Strong leadership presence with a positive, professional attitude
• Ability to manage a fast-paced, high-volume, guest-focused environment
• Strong time-management and multitasking skills
• Ability to prioritize, organize, and follow through on tasks
• Basic computer skills and ability to use POS and PC-based systems
• Ability to understand and apply financial and operational reports
• Proven commitment to exceptional hospitality

Education & Experience

• Must be at least 18 years of age (or 21+ where required by local alcohol laws)
• Minimum of 1-3 years of hospitality experience
• Prior bartending or shift leadership experience preferred

Essential Physical Functions

• Ability to regularly work a minimum of 30 hours per week
• Ability to stand and walk for 68 hours per shift
• Ability to lift and carry up to 25 pounds
• Frequent reaching, bending, stooping, carrying, fine motor skills, and data entry
• Ability to work in warm and cool environments, indoors and outdoors
• Ability to tolerate higher noise levels from music and guest traffic
• Work environment includes exposure to food, alcohol, mixing devices, drink machines, kitchen equipment, sanitizers, cleaning products, sharp objects, and slippery floors