Production Test Engineering Technician

About the Role The Production Test Engineering Technician supports production test, failure analysis and repair activities to achieve quality targets and on‑time delivery of systems according to the overall production schedule. They provide first level support to the production team and act as a liaison with the Engineering and Mfg Test Development teams, working closely with cross‑functional production and management teams to meet and exceed customer expectations. What You Will Do Mfg Test Validation Validate Mfg Test on production hardware Drive feedback loop and process improvement Create failure summary report Identify hardware failures vs test process induced failures (false fails) Work with System Engineering and Diagnostic team to close all open test issues NPI HW Test Primary owner of NPI products in Test Manage execution of Test Process Provide daily updates of test status vs shipping plan Drive all open test issues to closure Provide risk analysis and possible workarounds Transition test/repair processes for NPI SKUs to Production Test/Repair team System Test Become SME for all execution of Mfg Test System updates and verification Execution of system test scripts and process System Failure Analysis and Repair Create failure summary reports – sort by priority – drive issues to closure Troubleshooting of system errors for corrective actions Identify false failures being caused by the test process Provide feedback to manufacturing for process improvement Sustaining Support Provide ongoing support and training for test and repair of MP products Issue Resolution Manage/escalate issues impacting systems in test and communicate to peer technicians, engineering, test engineering manager, continuous improvement / 5S support Process improvement actions Work with peer technicians / engineers, leads / supervisors / managers, engineering Qualifications Outstanding verbal and written communication and interpersonal skills Ability to prioritize workload and multi‑task Possess a high level of integrity and strong work ethic Ability to work across engineering and production teams Ability to communicate issues verbally and in writing to all levels of employees Education & Experience High school diploma or higher in a related discipline and/or equivalent related work experience Associate’s degree in IT, or related discipline is beneficial but not required CompTIA A+ or Network+ certifications are beneficial but not required Configuration experience of Microsoft OS VISTA/WIN7/Server/Office suite and basic Linux Experience with Microsoft Office tools (Outlook, Excel, and Word) 1 year PC system related hardware debug or networking experience preferred Compensation Base salary approximately $28.50/hr, determined individually based on experience, skills, knowledge, education and/or certifications. Base salary is one component of ZT Systems total rewards philosophy. Benefits Competitive base salary Performance‑based annual bonus eligibility 401(k) retirement savings plan Tuition reimbursement for eligible education programs Comprehensive medical, dental, and vision coverage with access to leading providers Company‑paid life and disability insurance Paid time off (PTO) and company‑paid holidays Parental leave and family care support programs Structured training programs and on‑the‑job learning opportunities Matching gifts and volunteer programs to support causes you care about EEO Statement ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Certain positions may require the applicant to either 1) be a U.S. citizen or national, 2) be a U.S. lawful permanent resident (green card holder), 3) be a Refugee under 8 U.S.C. § 1157, or 4) be an Asylee under 8 U.S.C. § 1158, or 5) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing. #J-18808-Ljbffr ZT Systems