Business & Technical Consultant OR Senior Business & Technical Consultant

More Than A Career - A Chance To Make A Difference In People's Lives

Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Experienced Individual Contributor Role

This is an experienced individual contributor role requiring a candidate who can operate independently and engage effectively with stakeholders across all organizational levelsfrom frontline employees to executive leadership. The successful candidate must demonstrate confident leadership in dynamic and sometimes ambiguous environments.

Primary Goal Of This Role

The primary goal of this role is to create measurable value for the Fleet Services organization. Success is achieved through working on business-critical systems and/or processes. They design, revise and implement processes and governance standards to meet customer & business needs. They exhibit autonomy in applying tools, methodologies and governance structures that align with business objectives for multiple departmental groups.

• Strategic Initiatives

  This position will recommend and execute strategic initiatives that align with departmental and group objectives, while managing competing priorities and maintaining a clear grasp of the department's strategic direction.

• Governance Support

  A key responsibility of this role is supporting existing governance processes and applications already deployed within the organization.

• Collaboration And Development

  The successful candidate will collaborate closely with peers and managers in Fleet Services to develop standards, processes, methodologies, templates, and guidelines that support effective business planning, streamlined workflows, and robust business cases. This may include advanced modeling and complex analysis to support strategic planning. Success in this role requires strong analytical and critical thinking skills, excellent communication, and a consultative approach to relationship-building and decision-making. Responsibilities vary greatly throughout the year and at times can be ambiguous so flexibility, initiative, and the ability to prioritize tasks are required.

• Solution Planning And Execution

  This role focuses on the planning, execution, and long-term sustainability of solutions tailored for Fleet Services. It involves gathering critical inputs and shaping strategic priorities that align projects with business and technology goals. The successful candidate must be adept at translating abstract concepts into actionable strategies through interviews and collaboration with managers and leads. Clear and compelling communication of complex ideas is essential to gain stakeholder buy-in.

• Troubleshooting And User Support

  This includes working directly with users for troubleshooting issues, identifying root causes, and designing and implementing effective resolutions.

• System Reliability

  This position will work closely with business and EAM teams to ensure system reliability, performance, and alignment with strategic goals.

Responsibilities

• Technical Expertise And Business Process Guidance

• Business Analysis Support

• Solution Design And Implementation

• Change Management And Communication

• Technical Reporting And Documentation

• Compliance And Data Analysis

• Technical Support

• Performance Metrics Development

• Knowledge Sharing And Team Development

Note: This Posting Is For One Open Position

Dependent on relative experience, the level to which a candidate is aligned is outlined below.

Basic/Required Qualifications For Business & Technical Consultant

• Bachelor's Degree In Business Or Technical Business Administration; OR Associate's Degree In Business, Statistics, Mathematics Or Related Degree And Two (2) Or More Years Of Relevant Work Experience; OR High School Diploma/GED And Four (4) Or More Years Of Related Work Experience In Lieu Of A Degree

Basic/Required Qualifications For A Senior Business & Technical Consultant

• Bachelor's Degree In Business Or Technical Business Administration Or Related Degree And Three (3) Or More Years Of Related Work Experience; OR High School/GED And Seven (7) Or More Years Of Related Work Experience In Lieu Of A Degree

Desired Qualifications

In Addition To Desired Degree, 5 Years Related Work Experience

Additional Preferred Qualifications

• Familiarity With The Work Management Systems Specifically Maximo And PowerBi Reports

• Understanding Of Fleet Services Operations And Programs

• Proven Ability To Plan, Organize, And Prioritize Work To Meet Objectives

• Experience Managing Multiple And Competing Priorities

• Familiarity With It Concepts, Project Management, Business Case Development, And It Strategy Or Architecture

• Proficiency In Microsoft Office And Esri Products

• Advanced Use Of Microsoft Excel For Data Conversion, Validation And Interpretation

• Skilled In Planning, Data Analysis, Evaluating Alternatives, And Presenting Recommendations

• Exceptional Written, Verbal, And Presentation Communication Skills

• Strong Interpersonal And Analytical Capabilities

• Demonstrated Leadership Within Duke Energy

Working Conditions

• Hybrid