Hourly Shift Manager

DESCRIPTION

Hourly Shift Manager

Do you want to work in a high-paced, welcoming environment where teamwork comes first? At McAlister's Deli , we're one of the fastest-growing fast casual restaurant brands in the Southeast-and that means new opportunities for you to grow, lead, and succeed.

As an Hourly Shift Manager , you'll help run the daily flow of the restaurant, support your team, and make sure every guest has a great experience. Whether you're looking for full-time or part-time hours, you'll be part of a purpose-driven, guest-first team.

Why McAlister's?

Some of the benefits of working at McAlister's Deli include:

• PLUS TIP SHARE
• Tremendous opportunity for career growth
• Great team-oriented work atmosphere
• Flexible scheduling

What You'll Do

Responsibilities:

• Delegate tasks to restaurant team members and supervise performance to keep everything running smoothly
• Maintain a fully-stocked restaurant by monitoring inventory and ordering food supplies as needed
• Ensure shifts are covered by coordinating scheduling needs (including time off and coverage requests)
• Coach and help team members resolve day-to-day challenges on the job
• Track and influence daily performance by reviewing costs and revenue, including labor, food cost, guest satisfaction, and sales
• Balance the cash drawer accurately at the end of each shift
• Coordinate with suppliers and help ensure deliveries are received and stored properly
• Support an excellent guest experience by addressing concerns professionally and resolving complaints with care
• Open or close the restaurant when scheduled as the first or last shift manager
• Communicate important updates to the next shift manager so nothing falls through the cracks
• Report maintenance needs, training opportunities, and operational concerns
• Follow sanitation and safety policies to protect guests, team members, and the integrity of the restaurant

Who You Are

You're a motivated leader who enjoys working with people, keeping standards high, and staying organized in a fast-moving environment. You take pride in service, understand the importance of clear communication, and are ready to help your team succeed every shift.

Ready to Join?

Interested? Apply to join the CLUB today!

We are an equal opportunity employer.

REQUIREMENTS

• A friendly, enthusiastic team player
• Someone who loves to serve our customers and your teammates
• Willing to learn and excited to grow in fast-paced environment
• Interested in the restaurant/foodservice industry
• Someone with lots of experience or if it's your first job - all experience levels are welcome!

It's obvious we like to have a great time at work - and our leadership is serious about managing high expectations and conducting business in a fun, respectful and highly ethical way. All of our managers, including our multiunit managers are hands on with our teams on a daily basis helping to raise the execution level of each manager and team member. We promote from within for many of our manager openings so opportunities for your growth are around every corner.

McAlister's Deli offers a unique environment that fosters individual growth and rewards performance. We credit our success to our people and endeavor to promote an environment of personal development, creativity, and opportunity. We operate a non-smoking, no-alcohol, no-grease restaurant environment - our menu consists of a variety of high-quality deli sandwiches, extra-large baked potatoes, soups, salads, desserts and our famous sweet tea.