Call Center Sales Representative

Driveway.com | Sales Representative

At Driveway.com, car buying and selling meets convenienceno haggling, no pressure, no leaving your couch. Backed by Lithia & Driveway's 300+ dealerships nationwide, we're blending the best of tech and human touch to make car ownership simple, transparent, and (dare we say) enjoyable.

We're looking for a Sales Representative who is passionate about connecting with customers, generating opportunities, and turning interest into sales.

In this role, you'll engage with both new and existing customers, create leads through outbound outreach, and nurture warm inbound leads who are already exploring their next vehicle purchase. You'll build relationships, identify customer needs, and guide buyers through a seamless digital car-buying experience from first conversation to final delivery.

Location: Medford, OR (On-site) - Driveway Call Center Pay: $22/hour + Uncapped Bonus Potential Schedule: Variety of schedules; 8 hour shifts

What You'll Do

• Be the trusted guide for customers as they navigate their digital car purchase.
• Communicate with customers via phone, text, and email to answer questions and explain next steps.
• Support financing, documentation, and coordination for smooth vehicle delivery.
• Provide timely updates, set clear expectations, and resolve concerns with professionalism.
• Keep detailed notes and manage multiple customer journeys at once.

What You Bring

• Prior experience in sales, customer service, or other customer-facing roles within a metrics-driven environment.
• Excellent communication skills (phone, email, text).
• Organized, detail-oriented, and confident handling multiple tasks.
• A calm, solution-driven approach under pressure.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays
• PTO: 80 hours front-loaded on day 1
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.