Zone Project Manager

Must Have Technical/Functional Skills

EUC / Workplace projects delivery experience


Multi site and multi country rollout management


Device refresh and OS migration (Windows/macOS)


Endpoint management tools (Intune / SCCM / Jamf)


Project planning, scheduling, and execution


RAID management (Risks, Issues, Dependencies)


Field technician and vendor coordination


Change management and cutover / hypercare handling

Roles & Responsibilities

Own end-to-end EUC project delivery across the assigned zone (multi-country / multi-site)


Define and manage scope, timelines, milestones, deliverables, and acceptance criteria


Lead project kick-off, planning, execution, hypercare, and BAU handover


Drive site onboarding/offboarding (site managing/unmanaging) readiness and execution


Manage EUC rollouts: device refresh, OS upgrades (Win10/11), peripherals, site setup/relocations


Build and maintain integrated project plan including dependencies, critical path, and cutover steps


Coordinate with Field Technicians (FTs) for scheduling, site access, onsite activities, and coverage


Align cross-tower teams (EUC Ops, Network, Security, Service Desk, Apps, Procurement) for end-to-end execution


Maintain RAID (Risks, Assumptions, Issues, Dependencies) log and drive mitigation to closure


Run governance cadence: weekly/daily reviews, progress tracking, action/decision management


Provide weekly status reports highlighting progress, risks, issues, and support required


Manage escalations and blockers (site readiness, approvals, logistics delays, resource constraints)


Plan and execute cutover, readiness checks, go/no-go, communications, and rollback approach (if needed)


Coordinate Change Management activities: CAB approvals, change windows, stakeholder communications


Lead hypercare/stabilization period post-deployment and ensure smooth transition to BAU


Ensure compliance with security policies, access controls, and EUC standards during deployment


Ensure asset tracking and documentation are updated (serials, allocations, returns, disposal records)


Maintain project artifacts: runbooks, checklists, validation evidence, sign-offs, PIR/lessons learned


Manage vendors/partners for staging, shipping, dispatch, and rollout execution (if applicable)


Track effort/cost vs plan and highlight variances early (if financials are in scope)


Drive continuous improvement through standard templates, playbooks, and process optimization

Salary Range-$90,000-$125,000 a year

#LI-KR3

TCS Employee Benefits Summary:


Discretionary Annual Incentive.


Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.


Family Support: Maternal & Parental Leaves.


Insurance Options: Auto & Home Insurance, Identity Theft Protection.


Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.


Time Off: Vacation, Time Off, Sick Leave & Holidays.


Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.