Patient Access Representative I- Advanced Imaging Support Services

Patient Access Representative I- Advanced Imaging Support Services

Mount Pleasant, South Carolina

Patient Access Representative I- Advanced Imaging Support Services

Responsibilities include assisting in daily operations of the advanced imaging department, taking phone calls, working with technologists and radiologists on scheduling procedures and exams, uploading images to PACS for radiologist comparison and archiving, contacting patients to remind them of their scheduled appointments, providing the highest level of patient satisfaction, working closely with Patient Access and Financial Counselor to ensure insurance authorizations are completed, assisting with data entry of patient electronic medical records, communicating any delays to the front desk and providers, working with requesting providers to find the best solution for add-on patients, communicating any issues to the appropriate modality and/or Radiology Supervisor, and performing any other support duties as needed by radiologists, technologists, and site management.

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.