Data and Shipping Specialist

About the Company SJR is a premier repair center specializing in jewelry and watch repair, as well as custom design. We also operate two retail jewelry stores in the Nashville area, providing a neighborhood jeweler experience with a passion for our customers. Since our start in 2002, we have striven to set ourselves apart in the industry by providing the best customer service and expert jewelry and watch repair to our clients. SJR National Repair Center currently operates in a 38,000 square foot facility located just south of Nashville in Brentwood, TN. With over 40 skilled bench jewelers and watch makers, we service nearly 4,000 jewelers nationwide. Job Responsibilities Receive inbound shipments with precision, meticulously comparing job details against manifests and promptly reporting any discrepancies to management. Prepare outgoing shipments by crafting shipping boxes for returning completed merchandise, verifying job accuracy against manifests, creating shipping labels, and securely packing boxes. Prepare source data for computer entry by meticulously compiling and sorting information, establishing entry priorities for efficient data management. Process customer and account source documents by meticulously reviewing data for deficiencies, resolving any discrepancies through standard procedures, or referring incomplete documents to the team leader for resolution. Enter customer and account data accurately by inputting alphabetic and numeric information on the keyboard, ensuring data integrity. Maintain data entry requirements by adhering to data program techniques and procedures, ensuring consistency and accuracy. Ensure data security by completing regular database backups, safeguarding critical information. Uphold operational standards by following policies and procedures, promptly reporting any necessary changes to management. Foster customer confidence and protect operations by maintaining strict confidentiality regarding sensitive information. Contribute to team success by flexibly handling diverse tasks and collaborating effectively with colleagues in a fast-paced environment. Qualifications Exceptional organizational skills Proficient typing and data entry skills Meticulous attention to detail Ability to maintain confidentiality Strong decision-making abilities Independence and analytical thinking Results-driven mindset At SJR, our culture is deeply rooted in our passion for precision and craftsmanship. We are more than just a workplace; we are a community of skilled artisans and passionate enthusiasts who share a common love for watches and jewelry. #J-18808-Ljbffr Signet Jewelers Limited