Inside Sales Representative

Location: Remote – United States (Excluding California)

Employment Type: Full-Time

Compensation: $700–$800 per week base salary, plus uncapped performance-based commissions

Schedule: 9:00 AM–6:00 PM or 12:00 PM–9:00 PM Eastern Time, with at least two Saturdays per month (subject to final scheduling confirmation)

About the Position

We are seeking motivated, articulate, and results-driven Inside Sales Representatives to join our growing remote sales team.

In this role, you will connect with individuals who have expressed interest in legal assistance, understand their circumstances, determine eligibility, and guide qualified prospects through the enrollment and documentation process.

This is a high-volume, performance-driven sales position that combines consultative selling, attentive listening, accurate data collection, and consistent follow-through. Successful candidates will be comfortable working independently, managing multiple systems, and taking ownership of each prospective client's experience from initial contact through handoff.

Key Responsibilities

Sales & Client Acquisition

• Conduct outbound calls to prospective clients who have opted in or expressed interest in legal assistance.
• Build rapport quickly, ask effective discovery questions, and identify opportunities to convert qualified leads into signed cases.
• Explain the intake and enrollment process clearly and professionally.
• Address questions and objections with confidence, empathy, and sound judgment.
• Meet or exceed individual sales, conversion, and productivity goals.

Client Intake & Documentation

• Gather and verify essential case information, including insurance details, police reports, and other required documentation.
• Guide prospective clients through the completion and electronic signature of required documents.
• Ensure all information is complete, accurate, and properly recorded before transferring the case to the assigned law firm.
• Maintain detailed records of client interactions, follow-up activities, and case status.
• Take full ownership of assigned cases through completion of the intake and handoff process.

Remote Operations & Performance

• Manage a high volume of calls and follow-up activities in a structured sales environment.
• Work efficiently across multiple software platforms while maintaining accuracy and professionalism.
• Use CRM, dialer, communication, and document management tools to manage daily workflows.
• Participate in training, coaching, team meetings, and performance improvement activities.
• Maintain a professional, organized, and productive remote workspace.

Qualifications

Required

• Previous experience in phone-based sales, inside sales, client acquisition, or a comparable customer-facing conversion role.
• Strong verbal communication skills, including clear articulation, professional tonality, and active listening.
• Demonstrated ability to build trust, handle objections, and guide prospective customers toward a decision.
• Strong computer proficiency and the ability to navigate multiple systems simultaneously.
• Exceptional attention to detail and accuracy when collecting and documenting information.
• Ability to work independently, manage time effectively, and meet performance expectations in a fully remote environment.
• Access to a reliable personal computer and stable high-speed internet connection.
• Availability to work assigned Eastern Time shifts, including required Saturdays.
• Residence in an eligible U.S. state.

Preferred

• Experience in life insurance, mortgage sales, financial services, legal intake, or other consultative sales environments.
• Experience using outbound dialers, CRM platforms, and electronic signature tools.
• Familiarity with Five9, Convoso, Zoom, Slack, Microsoft Outlook, or Gmail.
• Experience working in a commission-driven sales environment.
• Bilingual communication skills are a plus.

Compensation & Incentives

• Base Compensation: $700–$800 per week, depending on experience and qualifications.
• Commission: Performance-based commission structure tied to completed, qualifying case sign-ups.
• Commission Payment: Commissions are paid approximately 30 days after the applicable earning period, subject to the company's commission policy.

Work Environment

This is a fully remote, individual contributor position within a structured sales organization. Representatives report to sales leadership and are responsible for managing the complete intake process, from initial outreach through accurate documentation and case handoff.

The ideal candidate is motivated by performance, comfortable with accountability, and committed to providing a professional experience for every prospective client.