Sales Receptionist (Part Time/Fri-Sun)

Job Description

Job Description

Knudtsen Chevrolet – Post Falls, ID 

This is a part time position (appx. 24-26 hours per week) and pays $18.00/hour.

The schedule is: Friday (8am - 6pm), Saturday (8am - 6pm) and Sunday (11am - 5pm)

Knudtsen  Chevrolet  is  seeking  a  Sales  Receptionist  to  join  the  Knudtsen  team.  Knudtsen  is  a  family-owned  and  operated  company  that provides  the  community  with  new  and  used  cars,  a  full-service  body  shop  and  service  department, as  well  as Genuine  GM  Parts.  At  Knudtsen, we  strive  to be  a  team  and  truly  value  our  relationships  with  each  other,  our  customers,  and  the  community. 

Applicants  should  be  excited about working  with  people,  have  the  desire  to  be  an  integral  part  of  a  team,  and  want  to  continue  their own professional development. If  this  sounds  like  you,  come  join  our  family for  a  rewarding  opportunity  in  leadership! 

Why Knudtsen?  

At  Knudtsen,  we  are  committed  to  our  employees,  customers, and  the  community  in  which  we  live,  work,  and  play.  We  love  supporting  and  attending  local events  and  encourage  our  employees  to  get  involved  as  well!   Additionally,  we  have  some  great  benefits: 

• Employer  sponsored  health  insurance - medical,  dental,  vision – for  employees  and  dependents  

• Life  insurance  plans 

• Paid  holidays 

• Paid time  off  

• Training  and  education  assistance  

• Employee  purchase  discounts 

• 401(K)  Retirement  Savings  Plan  (4% Employer Match!) 

• Community  service  opportunities 

• Fitness  room 

Summary of Position 

As  a  Sales  Receptionist, you  would  serve  as  a  front-line  representative  for  the  dealership.  You  would  be an  integral  part  of  creating valuable,  lifelong  customer  relationships  and  would  directly  impact  the  customer  experience  at  Knudtsen  Chevrolet.  Continuing  product,  process,  and  service  specific  training would  be  provided. 

Responsibilities 

• Greet customers in a friendly, professional, and efficient manner as they enter the showroom and determine the nature of their visit. 

• Answer basic inquiries about the dealership and direct customers to the appropriate party or department.  

• Notify employees that a customer is waiting and introduce customers to an employee, if applicable. 

• Answer incoming phone calls in a friendly, professional, and efficient manner and route calls to the correct department or individual, answer basic questions, or take a thorough message. 

• Communicate messages to the applicable parties in a timely fashion.  

• Obtain and record basic demographic information about each customer using dealership database software.  

• Enter data into prospect tracking system and runs prospect reports for managers weekly.  

• Maintain cleanliness and orderly function of showroom and customer waiting area.  

• Provide customers with brochures and other information.  

• Assist with clerical duties, collect information, and run reports as requested. 

• Uphold a professional appearance.  

• Other tasks as assigned.  

Qualifications 

• A team player focused on providing exemplary customer service. 

• Self-motivated and hard-working. 

• Basic computer skills, working ability of Word, Excel, etc., and ability to learn database management software. 

• Proficient oral and written communication skills, and the ability to read and interpret documents. 

• Have a valid driver’s license. 

• Pass a motor vehicle report and possess a safe driving record. 

• Pass a criminal background check and drug test. Also subject to random drug testing at the company’s request. 

PHYSICAL DEMANDS and WORKING ENVIRONMENT 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the Receptionist will typically be in an office setting. The Receptionist is frequently required to operate a computer and file and retrieve written documents. The physical demands include, but are not limited to, standing, sitting, walking, lifting (5-20 pounds), carrying (5-20 pounds), reaching, handling, kneeling, crouching and bending. The Receptionist must be able to speak, listen and see.  Clerical positions can be stressful at times as issues may arise with customers or teammates.   

Team Members regularly works 40 hours per week.  While performing the duties of this job, the Team Member will typically be in an office setting. The employee is occasionally exposed to wet and/or humid conditions, outside weather conditions and combustibles. Fast paced working environment at times, but typically the environment is quiet and calm. The noise level in the work environment is quiet to moderately loud. If walking through the service areas can be exposed to loud noises and dangerous work environments.  

Knudtsen Dealerships and Auto Body Shops are an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.