Banquet Captain

Job Description

Job Description

Banquet Captain.

Location: The Westin Westminster, Westminster, CO.
Schedule: Full-time | Flexible shifts including evenings, weekends, and holidays.

About the Role:

The Westin Westminster is seeking an experienced and service-driven Banquet Captain to lead and support our banquet team in executing flawless meetings, events, and social functions. This position plays a key leadership role in ensuring that every event is set up, serviced, and broken down according to hotel and brand standards — all while delivering exceptional guest experiences.

Responsibilities:

• Lead banquet servers and housemen during setup, service, and breakdown of events.
• Ensure event spaces are properly arranged according to Banquet Event Orders (BEOs).
• Communicate effectively with the Banquet Manager, Culinary, and Event Management teams to ensure accurate and timely service.
• Conduct pre-shift meetings to review event details, assignments, and service expectations.
• Supervise floor operations during events to ensure high-quality service and guest satisfaction.
• Anticipate and address guest needs promptly and professionally.
• Maintain cleanliness, organization, and readiness of all banquet areas and equipment.
• Complete event reports, side work, and closing checklists accurately.
• Train and coach banquet staff to maintain Westin service standards.
• Ensure compliance with food safety, alcohol service, and safety regulations.

Qualifications:

• Previous banquet or catering leadership experience required (Marriott or upscale hotel experience preferred).
• Strong organizational and communication skills with attention to detail.
• Ability to lead and motivate a team in a fast-paced environment.
• Excellent guest service and problem-solving abilities.
• Ability to stand, walk, and lift/carry up to 40 lbs for extended periods.
• Flexible schedule including nights, weekends, and holidays.
• TIPS or ServSafe certification preferred.

Benefits:

• Competitive hourly pay plus service charge opportunities.
• Marriott travel discounts & perks.
• Health, dental, and vision benefits.
• Paid time off and career advancement opportunities.
• Supportive and team-focused work environment.

Join our team and help create exceptional event experiences at The Westin Westminster. Apply today to become our next Banquet Captain!