Concessions Manager - Circuit of the Americas

Job DetailsJob Location: COTA - Austin, TX 78617Position Type: Full TimeEducation Level: Not SpecifiedTravel Percentage: NoneJob Shift: AnyProof of the Pudding is a chef-led hospitality company delivering food and beverage experiences at some of North America’s most complex sports, entertainment, cultural, and live-event venues. Founded in Atlanta in 1979, Proof has built a national reputation for doing hospitality differently — from-scratch cooking at scale, hyper-local sourcing, and a partnership-first approach that treats clients as collaborators, not contracts. The company serves professional and collegiate sports venues, convention centers, cultural institutions, and large-scale destination events across the United States and Internationally. We are seeking a Concessions Manager to lead the team and logistics of our concessions operations at Circuit of the Americas. This position will be responsible for supervising day-to-day planning and event day execution of all concessions area 3rdparty partners. The ideal candidate has experience in large-scale concessions operations and is a hands-on leader with a focus on team development. Responsibilities Overseeing and effectively managing day-to-day duties to ensure that each event is executed flawlessly from start to finish. Lead subcontract management for all 3rd party vendors and concessions partners – including contract negotiation, onboarding, compliance documentation, and day-to-day logistics coordination Own the subcontractor onboarding process from start to finish, including recruiting new partners, coordinating credentialing and insurance requirements, and communicating site logistics (arrival, footprint, utilities) ahead of each event Responsible for communication between Proof of the Pudding and the client. Serves as the first point of contact for all inquiries from the center. Responsible for nurturing this relationship. Communicate vendor requirements (water, gas, footprint/size, etc.) to the relevant departments Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems. Supports venue financial objectives by tracking budget and expenditures and flagging variances. Organizing frequent meetings and open lines of communication with sales, operations, concessions, and culinary team in preparation for each event. Sets staff expectations for uniform, customer service, and workplace culture standards Attending and executing each event to ensure that it runs smoothly from the set-up to the break-down. Provides support for special off-site events (golf outings, boat events, etc.) as needed Performs other related duties as necessary Qualifications Required Degree in Hospitality, Management, or related field 5+ years of leadership experience in Food and Beverage Operations and/or concessions – experience in high volume stadiums or special events is strongly preferred. Must live near or be willing to relocate to Austin, TX Specialized Qualifications Budgeting and/or financial focused mindset Team building & leadership Hands on leader with drive to get the job done Knowledge of POS systems and processes Work Environment The work environment for this position will be a variation of office work and event operations and movement. This position will often move throughout the stadiums. Events may take place in indoor or outdoor settings. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of standing, moving throughout a kitchen and venue, bending, lifting, and reaching. Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs. Company Core Value and Competency Requirements Business Acumen- Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality. Dedication- Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.” Ethics and Integrity- Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. Safety & Security- Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times. Teamwork- Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely. Communication- Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. Initiative- Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems. Adaptability & Planning- Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly. Service Orientation- Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests. Position Salary & Benefits This is considered a full-time position with a competitive starting salary range of $80,000- $85,000. Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long-term disability at no cost to employees Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics. #J-18808-Ljbffr Proof of the Pudding