Collections Coordinator

Job Summary Our client is seeking a Collections Coordinator to support the firm's financial operations by managing aged receivables, driving collection efforts, and partnering closely with attorneys and firm leadership to resolve outstanding balances. This role requires a confident communicator who can effectively navigate attorney relationships, provide financial updates, and support strategic follow-up with clients. Key Responsibilities Attorney & Practice Group Support Partner with attorneys to review aging reports, address billing concerns, and develop collection strategies. Communicate collection risks, client concerns, and account issues to attorneys and management. Prepare concise account summaries for attorney meetings and client discussions. Serve as a primary resource for attorneys regarding account status and collection-related matters. Collections & Client Outreach Monitor AR aging reports and identify accounts requiring follow-up. Contact clients regarding past-due balances via phone, email, and written correspondence. Maintain detailed documentation of collection activity, payment commitments, and client communications. Coordinate payment arrangements and escalate delinquent accounts as needed. Account Review & Resolution Investigate payment discrepancies, disputes, and account issues in collaboration with legal assistants and accounting staff. Work with billing teams to resend invoices, process adjustments, and resolve billing-related concerns. Partner with cash applications teams to ensure accurate payment posting. Reporting & Administrative Support Maintain collection notes, account statuses, and follow-up schedules. Prepare periodic collections and AR activity reports for management. Assist with month-end accounts receivable close processes, reconciliations, and variance analysis. Support collections-related process improvement initiatives and special projects. Perform other duties as assigned. Qualifications High school diploma required; Associate's or Bachelor's degree in Accounting, Finance, or Business preferred. 5+ years of accounting, bookkeeping, accounts receivable, or collections experience. Prior collections experience preferred, ideally within a law firm or professional services environment. Experience working directly with senior stakeholders and managing sensitive account matters. Experience with legal billing systems, 3Epreferred. #J-18808-Ljbffr