Senior Project Manager

Project Manager

At ALS, we encourage you to dream big. When you join ALS, you become part of a purpose-driven organization that empowers innovation, collaboration, and professional growth. Our global team brings passion and commitment every day — continually challenging conventional thinking to solve some of the world’s most complex problems and contribute to a safer, healthier world.

Position Summary

The Project Manager serves as a primary client-facing technical and operational leader, responsible for managing analytical projects from initial engagement through final data delivery. This role ensures customer requirements are fully understood, translated into executable laboratory plans, and delivered with technical accuracy, regulatory compliance, and exceptional service quality. The position works cross-functionally with laboratory operations, quality assurance, sample management, and administrative teams to ensure client expectations are met or exceeded.

General Accountability

• Serve as a key liaison between clients and ALS laboratory operations to define analytical needs, project scope, timelines, and deliverables
• Ensure effective communication of client requirements to laboratory and administrative teams
• Confirm services provided meet defined technical, regulatory, and quality expectations

Client Responsibilities

• Build, maintain, and grow strong client relationships through professional, timely, and solution-oriented communication
• Manage and interpret client requirements, proactively anticipating needs and addressing challenges
• Lead projects from scope definition through reporting and data delivery
• Identify, document, and resolve client concerns; recommend corrective actions and communicate issues to laboratory management
• Respond promptly and accurately to client inquiries and requests
• Communicate analytical findings and project status clearly to clients
• Inform clients of new services, capabilities, and developments within the laboratory
• Prepare and provide project quotations and job specifications
• Participate in marketing and business development activities, including trade shows, as appropriate
• Identify and communicate new business opportunities and market trends to management

Project Management Responsibilities

• Collaborate with clients and laboratory personnel to define project specifications and schedules
• Set up and manage projects within the Laboratory Information Management System (LIMS)
• Coordinate with laboratory staff to ensure seamless execution and exemplary customer service
• Work with Sample Management to ensure appropriate container type, quantity, and logistics
• Review incoming work to ensure requests align with project and regulatory requirements
• Track and manage project progress, communicating status updates to internal teams and clients
• Prepare, review, and approve invoices for assigned work orders

Reporting and QA/QC Responsibilities

• Ensure consistent, client-specific reporting formats and deliverables
• Review analytical data for accuracy, completeness, and consistency with historical results
• Ensure assigned projects meet defined QA/QC objectives and quality system requirements
• Review and approve certified analytical reports
• Escalate technical, quality, or compliance concerns to QA, Laboratory Operations, or Management for resolution
• Participate in Quality Assurance Plan (QAP) development as required
• Verify final reports include all required components prior to release
• Collaborate closely with Sample Management, Laboratory Operations, QA/QC, and administrative staff to maintain alignment on client and project priorities

Required Knowledge, Skills, and Abilities

• Exceptional verbal and written communication skills
• Strong leadership and motivational abilities
• Excellent organizational and time-management skills
• Ability to manage multiple projects under tight deadlines
• Proficiency with LIMS and related laboratory software, or ability to learn quickly
• Ability to prepare technical quotations and project proposals
• Strong interpersonal skills, including the ability to communicate sensitive information diplomatically
• Proficiency in Microsoft Office applications

Required Education and Experience

• Bachelor’s degree in Chemistry or a related scientific discipline
• Minimum of five (5) years of experience in analytical laboratory operations
• Prior experience as a Laboratory Project Manager

Preferred Experience and Knowledge

• Experience preparing for and leading client visits and technical meetings
• Direct experience with Department of Defense (DoD) compliance requirements
• Working knowledge of state and federal environmental regulations
• Experience reviewing and interpreting environmental laboratory reports
• Hands-on experience operating analytical instrumentation is a plus

Physical Demands

• Ability to speak and hear clearly while communicating with staff, management, and clients
• Ability to sit and/or stand for up to 100% of an 8-hour workday
• Manual dexterity to operate computers and standard office equipment
• Sufficient vision to read reports, data, and operate equipment

Working at ALS

Our people are our greatest asset and the foundation of our success. ALS is a diverse, inclusive community of professionals united by a shared purpose to make a meaningful difference. We recognize and reward excellence, invest in continuous learning, and provide career development opportunities across our global organization. At ALS, you will find a supportive environment that values safety, flexibility, and professional fulfillment—allowing you to build a rewarding career while making a positive impact on our people, our planet, and our communities.

Salary: $75000-$85,000

About ALS

ALS is a global leader in scientific testing, delivering comprehensive analytical solutions across more than 60 countries. Serving industries including environmental, food and beverage, mining, pharmaceutical, healthcare, personal care, and equipment reliability, ALS combines state-of-the-art technologies with local expertise. Our teams transform data into actionable insights—supporting safer, healthier, and more sustainable outcomes worldwide.

Everyone Matters

ALS is proud to be an equal opportunity employer committed to achieving and maintaining a workforce which reflects and affirms the diversity of our society.

ALS is a VEVRAA Federal Contractor. EOE AA Minority, Female, Veteran, Individuals with Disabilities

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ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.

How to apply

Please apply on-line with your resume and outline your motivation and ability to meet the requirements of this role.

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Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognize excellence.

At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.

Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.