Operations Manager

About Empire Medical Training

Empire Medical Training is a nationally recognized provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. For nearly 30 years, we have delivered live and virtual medical training to healthcare practitioners throughout the U.S. and internationally.

We are a growing, entrepreneurial organization with a strong national brand, an experienced leadership team, and expanding opportunities in both live and online medical education.

Position Overview

We are seeking an experienced Operations Manager to oversee and coordinate the day-to-day operations of Empire Medical Training.

This is an operational leadership position requiring someone who can effectively manage multiple departments, work closely with department directors and executive leadership, and ensure that projects, events, people, and processes remain organized and moving forward.

The ideal candidate is highly organized, proactive, accountable, and comfortable working in a fast-paced entrepreneurial environment. We are particularly interested in someone with a strong background and working knowledge of the healthcare industry, especially medical aesthetics. Understanding the aesthetics marketplace, healthcare professionals, industry vendors, and the overall business environment will be a significant advantage in becoming effective in this position quickly.

This position also offers significant opportunity for professional and financial growth. We are looking for someone who wants to advance, take on increasing responsibility, and ultimately grow into a more senior-level executive leadership position within the company.

Key Responsibilities

• Oversee daily operations across departments including Sales, Marketing, Events, Customer Service, and Administration
• Lead department managers and teams while coordinating cross-functional projects and priorities
• Oversee logistics and execution of nationwide medical training events and seminars
• Coordinate with physician faculty, vendors, venues, and strategic partners
• Develop and improve operational systems, processes, KPIs, and reporting
• Identify opportunities to improve efficiency, reduce costs, and strengthen company performance
• Assist executive leadership with new initiatives, partnerships, and growth opportunities
• Ensure projects are completed accurately, efficiently, and on schedule

Required Qualifications

• 5+ years of meaningful operations and management experience
• Demonstrated experience leading teams and managing multiple departments or functional areas within an organization
• Strong leadership abilities with a proven ability to hold teams accountable, motivate employees, solve problems, and drive projects through completion
• Experience coordinating multiple departments and priorities simultaneously
• Strong organizational, project-management, decision-making, and problem-solving skills
• Working knowledge of KPIs, operational reporting, CRM systems, and project-management tools
• Experience with vendor negotiations and outside partnerships
• Strong communication skills and attention to detail
• Comfortable working in a fast-paced, entrepreneurial environment
• Proficiency with Salesforce, Microsoft Office, and similar business platforms
• Healthcare industry experience is strongly preferred, particularly experience or knowledge within medical aesthetics

Work Schedule

Executive-level hours are expected. This is primarily an onsite position, and occasional weekends and travel may be required based on company and event needs.

Compensation, Benefits & Growth Opportunity

• Starting salary: $100,000 annually
• Regular performance-based bonus opportunities
• Significant opportunity for increased compensation based on individual performance and contribution to the organization
• Structured advancement opportunities for high-performing individuals
• Opportunity to advance quickly into higher levels of responsibility, compensation, and leadership
• Clear potential to grow into a senior-level executive position as the individual continues to demonstrate exceptional performance, leadership ability, initiative, and value to the organization
• 401(k) with company matching
• Health, dental, vision, and life insurance
• Paid time off and paid holidays

We are specifically looking for an ambitious individual who views this as more than simply another management position. For the right person who demonstrates strong leadership, produces results, and becomes an important part of the organization, there is substantial opportunity to advance professionally and financially with the company.

Professional References

Professional references are particularly important for this position. As part of our final selection process, professional references will be contacted directly so that we can have a meaningful discussion regarding the candidate's previous performance, leadership abilities, work ethic, reliability, management style, and overall professional experience.

Final candidates should be prepared to provide strong professional references from previous supervisors, executives, business owners, or other senior professionals who have worked closely with them and can speak directly to their leadership abilities and professional performance.

Apply Now

If you are an experienced operations professional with strong leadership abilities who thrives in a fast-moving environment and is looking for an opportunity to build a long-term career, advance into senior leadership, and significantly increase your earning potential, we would welcome the opportunity to speak with you.

We encourage applicants to visit Empire Medical Training online to learn more about our organization, programs, and company culture.