Senior / Lead E Commerce Engineer

Senior / Lead E-Commerce Engineer

Remote

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

We are seeking an experienced Senior / Lead E-Commerce Engineer to drive the design, implementation, and evolution of client's Direct-to-Consumer (DTC) e-commerce ecosystem.

This role requires strong expertise in commerce platforms, order management systems (OMS), payments, fraud, tax, and Merchant of Record (MOR) integrations, along with the ability to lead large-scale, global e-commerce initiatives.

Primary Duties:

• Lead the end-to-end technical implementation of the e-commerce ecosystem across:
• B2C and B2B commerce platforms
• Order management systems (OMS)
• Payment, tax, fraud, and order tracking solutions
• Design and implement core integrations across the order lifecycle, including:
• Merchant of Record (MOR) solutions
• Warehouse and inventory management systems
• Define and execute integration strategy for omnichannel commerce, including:
• Marketplaces
• Social commerce
• Reseller platforms
• Ensure systems are optimized for:
• Performance
• Scalability
• Security and compliance
• Provide technical leadership and mentorship to engineering teams:
• Guide architecture decisions
• Conduct code reviews
• Support solution design and development
• Partner with business, product, and IT stakeholders to align technical solutions with business objectives
• Develop and maintain technical roadmaps to support both short-term delivery and long-term scalability
• Identify dependencies and mitigate risks across platforms and integrations
• Drive continuous improvement of system architecture, addressing:
• Performance bottlenecks
• Security vulnerabilities
• Maintain architecture documentation and technical standards
• Leverage AI tools (Copilot, Claude, etc.) to accelerate:
• Code generation and debugging
• Testing automation (pre-PR validation)
• Documentation and knowledge sharing.

Qualifications:

• 10+ years of IT experience, with a focus on e-commerce implementations and delivery
• 5+ years of experience designing enterprise-scale, high-transaction systems, preferably in global environments
• Strong expertise in:
• Commerce platforms (Salesforce Commerce Cloud, commerce tools, SAP Commerce, etc.)
• Order Management Systems (OMS)
• Payment gateways, fraud prevention, tax systems
• Merchant of Record (MOR) solutions
• Solid understanding of:
• Web architecture and object-oriented design
• APIs, integrations, and distributed systems
• Experience with multi-country, multi-currency, and multi-language commerce environments
• Strong consulting mindset with ability to:
• Analyze complex systems
• Drive data-driven technical decisions
• Excellent communication skills with both technical and non-technical stakeholders

Preferred Qualifications:

• Experience with:
• Salesforce Commerce Cloud (B2C/B2B)
• Global-e, ESW, Narvar
• Knowledge of supporting enterprise platforms:
• PIM (Product Information Management)
• DAM (Digital Asset Management)
• CDP (Customer Data Platform)
• CMS and marketing automation tools
• Hands-on experience with:
• Cloud platforms (AWS, Azure)
• Integration tools (MuleSoft, Workato)
• REST/SOAP APIs and event-driven architectures
• Salesforce certifications are a plus