Software Dev Engineer II, Amazon Connect Talent

Software Development Engineer II

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

Our team is building Amazon Connect Talent, a new AI-powered solution within Amazon Connect that helps organizations streamline hiring. You will contribute directly to this product as we bring it to market, working across the full stack to deliver features that make talent operations simpler and more intelligent for our customers.

The Software Development Engineer II will contribute to the development of AI systems. The role requires balancing rapid innovation with reliability and compliance. You should be comfortable working on difficult problems with visible risks or roadblocks. You'll work closely with technical leaders within the team. We're looking for engineers who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact.

Key Job Responsibilities

• Contribute to technical decisions and implementations for AI systems that balance accuracy, latency, and compliance
• Work with product and science teams to deliver impactful AI features that simplify complex business processes
• Deliver software features and improvements to major portions of our team's software
• Solve difficult software problems, bringing clarity to problems and identifying simple designs for solutions
• Actively participate in design reviews and code reviews for your team

About The Team

Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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