Hospitality Captain

Build a strong Foundation both professionally and personally with a career at KFC! Become a Hospitality Captain and be the friendly face that makes every guest’s visit unforgettable! We’re looking for energetic, people-focused team members who love creating great dining experiences and keeping things running smoothly during our busiest hours., KFC is the perfect place to learn, grow and succeed!We offer the following:A commitment to promote from withinTraining and mentorship programsTuition reimbursement and scholarship opportunitiesReward and recognition cultureCompetitive PayFlexible schedules- day, night and evening shiftsFree meal each shiftEligibility to accrue paid vacation time for Salary MangersCareer advancement and professional development opportunitiesMedical benefitsHealth and Wellness programsKFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!The responsibilities of the Hospitality Captain will include:Greet guests and help them place orders using self-service kiosksInteraction with customers: receiving orders, processing sales and monies and managing customer issues.Promote and assist guests with downloading and using the KFC AppDouble-check digital orders for accuracy before handing them to guestsPrepare and organize condiments for dine-in and digital ordersMaintain clean restrooms and complete shift checklistsKeep the lobby spotless and welcoming at all timesManage trays – only one tray should remain in the lobby at a timeSupport your teammates, assist delivery drivers and guests with pick-up ordersHandle guest questions or concerns with professionalism and careEncourage guests to leave Google Reviews using the restaurant’s QR codeRequirementsThe ideal candidates must want to have fun serving great food to our customers!Must be at least 16 years of ageAccessibility to dependable and reliable transportationExcellent communication skills, management/leadership and organizational skills.Physical dexterity required (the ability to move up to 50 lbs. from one area to another).Attendance and Punctuality a mustOperating of cash register as needed and making change for other cashiers.Basic Math skillsComplete training certificationEnthusiasm and willingness to learnTeam playerCommitment to customer satisfactionStrong work ethicA positive attitude and strong people skillsDependability and good time managementAbility to stay organized in a fast-paced environmentA genuine passion for great guest service #J-18808-Ljbffr KF