Pharmacy Automation & Compliance Technician
La Rabida Children's Hospital
La Rabida Children’s Hospital provides specialized, family-centered health care to children with medically complex conditions, disabilities, and chronic illness. Through expertise, compassion, and advocacy we help children and their families reach their fullest potential, regardless of their ability to pay.
Our not-for-profit hospital, licensed for 49 beds, helps transition children from neonatal or pediatric intensive care to home, by providing medical, rehabilitative and developmental care, and by training families to continue treatments and manage the necessary equipment in the home. La Rabida also provides extensive rehabilitation for those recovering from wounds or burns and treatment for exacerbations of chronic conditions.
The hospital’s enhanced pediatric patient-centered medical home provides primary care to children with complex medical conditions and their siblings. Children with medical homes elsewhere come to La Rabida for specialty services. La Rabida offers a wide range of specialty services provided to children with sickle cell disease, diabetes, and many others. Children are supported in their emotional and developmental growth, particularly in cases where such growth has been interrupted by accident or disease.
Finally, La Rabida provides forensic and treatment services for children exposed to abuse and neglect, comprehensive assessments for wards of the state, early intervention for children between 0 and 3 years of age. Care coordination services for medically complex children are also provided for those who are covered by a health plan and receive care from providers in Cook County
Job Description
SUMMARY :
The Automation and Compliance pharmacy technician is responsible for supporting medication safety, regulatory compliance, and operational integrity across the pharmacy department. This role oversees controlled substance management, automated dispensing systems, supply chain compliance, and regulatory tracking, ensuring adherence to federal, state, and organizational standards. This role supports regulatory compliance activities and audit preparation; ultimate regulatory authority remains with pharmacy leadership.
Key Responsibilities:
Monitor, investigate, and resolve controlled substance discrepancies, ensuring compliance with DEA and institutional policies
Perform routine narcotic reconciliations and support diversion prevention audits and documentation
Manage daily operations of automated dispensing cabinets, including user access, security controls, medication stocking, and discrepancy resolution
Provide staff training, troubleshooting, and support for workflow optimization within automated dispensing systems
Oversee Drug Supply Chain Security Act (DSCSA) compliance, including transaction verification, tracing, and vendor coordination
Manage medication recalls, expired drug returns, and documentation processes through vendors such as Inmar
Support procurement and inventory functions by monitoring shortages, purchasing trends, and cost-containment initiatives
Participate in regulatory inspections, internal audits, medication safety initiatives, and performance improvement projects
Provide operational backup support and assist with departmental initiatives and other duties as assigned
Qualifications
Required Qualifications
- High school diploma or equivalent (Associate’s degree preferred)
- Active Illinois Pharmacy Technician registration (or eligible)
- Minimum 3–5 years of hospital pharmacy experience preferred
- Demonstrated experience with automated dispensing cabinets
- Experience with controlled substance management and reconciliation
- Proficiency with pharmacy information systems and EMRs
- Strong computer and documentation skills
Preferred Qualifications
- Certified Pharmacy Technician (CPhT)
- Experience with DSCSA compliance programs
- Experience managing recalls and returns (Inmar)
- Knowledge of procurement and supply chain processes
- Familiarity with Meditech, Cerner, EPIC or similar EMR systems
- Experience supporting regulatory surveys and audits
Additional Information
La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer
La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education, and support, helping families face their unique obstacles head-on.
La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer.
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