Onsite IT Support Specialist

Job Description

Job Description

Onsite IT Support Specialist

· $23-25, DoE

· Monday – Friday

· Flex start, approx. 8am-5pm

What’s in it for you?

This is a hands-on onsite IT support opportunity where you’ll work directly with end users and a wide range of workplace technology. You’ll support PCs, mobile devices, printers, networks, software, conference rooms, and other business-critical equipment while helping users stay connected and productive.

Why Choose Us?

Check out our reviews on Google and see for yourself why people love Express!

Duties:

· Set up, deploy, exchange, configure, and troubleshoot laptops, desktop PCs, monitors, docking stations, keyboards, mice, headsets, and other workplace hardware.

· Configure and support iPhones, company applications, SIM/eSIM services, handheld scanners, and mobile-device handover or return processes.

· Troubleshoot hardware, drivers, firmware, BitLocker/encrypted drives, software applications, client network/WLAN connectivity, and user access issues.

· Install, configure, move, and troubleshoot multifunction and label printers; assist with print services, address books, scan-to-email, and related user support.

· Provide onsite support for new-user workplaces, conference-room technology, access points, switch cabling, desk phones, server-room/data-center tasks, and hardware deliveries.

· Maintain IT assets and service requests in Matrix42, assist with Active Directory client groups, file-share access, password resets, application requests, and end-user guidance.

 

What We Look For:

· Experience in onsite IT support, service desk, end-user computing (EUC), client support, field services, or a similar technical support environment.

· Hands-on experience supporting Windows PCs, peripherals, mobile devices, printers, and workplace technology.

· Ability to troubleshoot hardware, software, connectivity, and user-access issues while providing clear, professional end-user support.

· Familiarity with Active Directory, asset management/service management tools, device configuration, and software installation or assignment.

· Comfort working independently onsite, handling equipment, coordinating with remote technical teams, and supporting users at their desks.

· Strong customer-service, communication, organization, and problem-solving skills.

 

If you're ready to put your technical skills to work supporting users and workplace technology in a hands-on IT environment, apply TODAY !

\nCompany Description

Check out our reviews on Google and see for yourself why people LOVE working with Express!

Company Description

Check out our reviews on Google and see for yourself why people LOVE working with Express!