Intake and Referral Coordinator

Job Description

Job Description

Grace Community Care & Homes is developing its Central Operations department and seeks a Intake and Referral Coordinator. The role will contribute to person-centered services, reliable operations and accurate documentation.

Core responsibilities

Receive inquiries and referrals, explain available programs, collect intake information securely, verify eligibility and authorizations with the appropriate team, and track referral outcomes.

Work collaboratively with department leadership, intake, credentialing, billing and quality teams. Maintain confidentiality, respect participant choice, communicate service gaps promptly, and follow role-specific policies and professional scope. Participate in orientation, competency review and quality improvement.

Program readiness

This is a planned role. Start date and duties are contingent on applicable program approvals, funding, credentialing and staffing readiness. Services may begin only within the approved scope.

Location and schedule

New Jersey, with administrative coordination through Grace and on-site or community assignments as applicable. Part-time; assignment and weekly schedule discussed during hiring. Clinical services begin only at approved locations and within authorized scope.

Requirements

Healthcare intake or case-management support experience; clear communication, accurate data entry and secure handling of confidential information. Applicants should provide relevant credentials, experience, availability and a resume. Final regulatory eligibility will be verified before appointment or service delivery. Grace welcomes qualified applicants and provides reasonable accommodations.

Benefits

Pay: $18 per hour.

Employment type: Part-time. Weekly hours and start date discussed during hiring; contingent on required approvals and staffing readiness.

Benefits: Paid time off under company policy, including applicable earned sick leave. No other benefits or bonuses currently offered.