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Front Desk Associate

$17 - $19 per hour

Marquee Hospitality

Job Description

Job Description

Front Desk Agent - 7 am to 3 pm and 3pm to 11 pm

FRONT DESK ASSOCIATE

Pay: $ 17.00 to $ 19.00 based on experience.

We are looking for outgoing, professional individuals who enjoy working with guests and providing excellent customer service. Because hotels operate 7 days a week, applicants should have reliable transportation and be available to work their scheduled shifts, including weekends and holidays when required.

Responsibilities:

  • Welcome and assist guests in a friendly and professional manner.
  • Check guests in and out.
  • Answer phones and assist with reservations.
  • Respond to guest questions and concerns.
  • Process payments accurately.
  • Maintain a clean and organized front desk.
  • Communicate with housekeeping and other departments.
  • Follow all hotel policies and procedures.
  • Provide excellent guest service throughout the shift.

Qualifications:

  • Previous hotel or customer service experience preferred
  • Strong communication and customer service skills
  • Dependable and punctual
  • Comfortable using computers and learning hotel systems
  • Professional appearance and attitude
  • Must be able to work a flexible schedule, including weekends and holidays

Our team members are an important part of our success, and we value reliability, teamwork, a positive attitude, and a willingness to help wherever needed .

Vacancy posted 15 days ago
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