Shopper Insights Senior Client Lead
Dunnhumby
dunnhumbyisseekingShopperInsightsSeniorClientLead, whowillpartnerwithsomeoftheworld'smostambitiousretailersandbrandstoturncustomerdataintocommercialimpact.Webuildlong-term,strategicrelationshipsacrossgrocery,massandspecialtyretail,translatingcustomerinsightintorange,pricing,promotionandgrowthstrategiesthatputthecustomerattheheartofeverydecision.
Ifyou'repassionateaboutcombiningcustomerinsight,commercialstrategyandclientpartnershiptodrivemeasurablebusinessoutcomes,we'dlovetohearfromyou.youwillplayakeyroleinhelpingclientsunlockgrowthopportunitiesthroughdata-driveninsightsandstrategicpartnership.
What You'll Be Doing
- Build,developandownrelationshipswithassignedclientcontactsandretailerstakeholders,becomingatrustedadvisortoyourcustomers.
- Createandmanageaccountplans,deliveryprioritiesandgovernanceprocessestoensuresuccessfulclientoutcomes.
- Translateinsights,analyticsandcustomerunderstandingintocompellingrecommendationsandpresentationsthatdriveactionandmeasurablebusinessimpact.
- Identifyopportunitiestoexpandclientpartnershipsthroughupsell,cross-sellandrenewalactivities.
- Partnercloselywithcross-functionalteamstodeliverintegratedsolutionsandexceptionalclientexperiences.
- Coachandsupportjuniorteammembers,contributingtoteamcapabilitydevelopmentandcollaborativesuccess.
- Drivecustomer-firstthinkingwhilebalancingcommercialobjectivesandclientpriorities.
What We're Looking For
- Experiencemanagingsupplier,brandorCPGclientrelationshipswithinaretail-facing,consulting,categorymanagementorinsightsenvironment.
- Stronganalyticalandproblem-solvingskillswiththeabilitytotransformcomplexinformationintoclear,actionablerecommendations.
- Excellentcommunication,presentationandstorytellingskillsthatinfluencedecision-makingatmultiplelevels.
- Commercialawarenessandatrackrecordofhelpingclientsachievegrowthandbusinessobjectives.
- The ability to manage multiple priorities and build effective relationships across a broad range of stakeholders.
- Experience coaching, mentoring or supporting the development of colleagues.
Vacancy posted 11 days ago
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