Warehouse Operations Manager (Cold Storage)

Job Description

Job Description

Job Summary:

We are seeking an experienced Operations Manager with a strong background in cold chain supply and warehouse distribution. The ideal candidate will possess robust financial acumen in forecasting and budgeting, along with proven expertise in managing a fast-paced work environment. This role requires a hands-on leader who can efficiently oversee day-to-day inventory, receiving, and shipping processes, while ensuring compliance with food safety standards and optimizing labor management to meet key performance indicators (KPIs).

Key Responsibilities:

• Warehouse Management: Oversee daily warehouse operations, ensuring efficient inventory management, receiving, and shipping processes. Maintain inventory accuracy of 99% or better.
• Financial Oversight: Develop, monitor, and manage budgets and forecasts related to warehouse operations. Establish and track KPIs to meet or exceed financial and labor management goals.
• Team Leadership: Manage employee schedules and PTO through established payroll systems. Identify and promote standout team members while hiring to maintain productivity.
• Food Safety Compliance: Ensure compliance with food safety requirements, including BRCGS, SQF, HACCP, and OSHA regulations. Manage the blast freezing process to meet FSIS requirements.
• Process Improvement: Draft, train, and implement policies and procedures to ensure compliance with customer and industry standards. Troubleshoot inventory discrepancies and oversee corrective actions for customer claims.
• Technology Utilization: Proficiently use Warehouse Management Systems (WMS) and RF scanning technologies to optimize operations. Perform daily yard checks and refrigeration system checks to ensure optimal conditions.
• Communication and Reporting: Maintain clear communication with the General Manager and provide timely updates on operations. Establish a daily cadence with the warehouse team focusing on safety and workload.
• Customer Interaction: Effectively communicate with customers, maintaining professional etiquette and resolving issues as they arise.
• Additional Duties: Be available to fill in for the General Manager when needed and travel to other locations if required.

Qualifications:

• 5 to 10 years of experience in a fast-paced cold storage warehouse environment.
• Strong financial skills, including a solid understanding of business mathematics and budgeting.
• High school diploma or higher education is required; further qualifications in logistics or operations management are a plus.
• Valid driver’s license.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong interpersonal and communication skills, with the ability to present clearly in group settings.
• High level of attention to detail, self-starter attitude, and strong time-management skills.
• Ability to work weekends, especially during startup phases, and travel as necessary.
• Proven ability to motivate teams, drive performance, and advocate for company policies and goals.

Company Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.

*iJility Is An Equal Opportunity Employer

Company Description

iJility is a strategic workforce provider that has an operations and engineering backbone. We recruit, screen, and place employees in Full-time positions within our client sites, while managing their daily activities. We are focused on quality, increased productivity and cost savings for our clients. iJility's programs offer our employees greater earning potential, healthy & safe work environments and training for unlimited growth potential.\r\n \r\n*iJility Is An Equal Opportunity Employer