IT

Job Description
A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario-based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.

Duties & Responsibilities:

IT Support Services:

- Provide PC-related issue resolution.

- Maintain inventory and perform updates.

- Manage network infrastructure, including routers, switches, firewalls, and load balancers.

- Set-up and maintain an LDAP server for user accounts.

- Set up and maintain Virtual Machine servers.

- Ensure server room management (backups, updates, security patches).

- Implement shared file storage solutions with user access controls.

- Define and manage user permissions for file shares.

- Support employee desktops and laptops (OS installation, updates, troubleshooting).

Instructional Duties:

- Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).

- Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).

- Design, develop, deliver, evaluate, and modify courses to meet student needs.

- Collaborate with faculty, staff, students, and clients to design training programs.

- Create and maintain standardized system images for student computers.

Requirements

- Secret Clearance Required

- Top Secret Clearance Required

- Military experience desired