Maintenance Lead

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Maintenance Lead - 5666

Park Tower Apartments Full Time Park Tower Apartments, Portland, OR, US

Salary Range: $28.00 To $33.00 Hourly

Guardian has an immediate need for a Full-Time Maintenance Lead/Supervisor to join our team at Park Tower !

Park Tower is a 162-unit apartment community in SW Portland, OR.

For this position, we are seeking a self-starter who enjoys leading/supervising others and excels in a fast-paced, hands on environment. The ideal candidate will be highly organized, professional and communicative; and have a minimum of two (2) years’ experience in multifamily property maintenance , building maintenance, or similar experience plus specific knowledge of building systems and the ability to work independently.

A Maintenance Lead's primary role is to manage site maintenance and other maintenance staff, and to support the Community Manager by ensuring site safety and completion of required property maintenance necessary to maintain excellent curb appeal and the overall appearance and quality of the properties. This will include prioritizing and processing work orders which may include both urgent and routine maintenance of property and apartment units.

This position is responsible for ensuring that all maintenance work is done in compliance with OSHA regulations, and Guardian policies and procedures. A Maintenance Supervisor is also responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the properties, and complete all required paperwork and reports on time.

Schedule: 40 hours/week; Monday-Friday, 8:00am - 5:00pm.

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, 10 days of Vacation Time per year, 1 hour of Sick Time for every 30 hours worked, 11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday, Employee Assistance Program.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level! Interested in growing along with one of the leading property management companies in the Northwest?This could be the perfect opportunity for you!

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• High school diploma or GED.
• At least two (2) years’ working experience as a Property Maintenance Manager.
• Basic knowledge of building trades, such as plumbing, electric, and carpentry.
• Ability to lift a minimum of 50 lbs.
• Comfortable on ladders at heights of 15 feet.
• Excellent attention to detail and organizational skills.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Able to complete online and in-person company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
• Possess basic computer-literacy and willingness to complete regular tasks using standard computer or web-based technology.
• Willingness to be on-call on a rotating basis for occasional after hours and weekend emergencies

Preferred Qualifications

The qualifications listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• CAMT certification
• OSHA 10 certification
• Knowledge of UPS/REAC requirements
• Prior supervisory experience
• Own or have access to a reliable and properly insured vehicle for use in business transportation needs, possess valid driver’s license.
• If the property has a pool, CPO (Certified Pool Operator) certification may be required according to the regulations of the property’s State.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodations.

• Always represent Guardian in a positive and professional manner.
• Support Community Managers efforts to ensure that the company’s efforts fully meet and exceed property management obligations.
• Manage the schedules and work loads of all other Maintenance Staff to coordinate requests for repairs and maintenance.
• Maintain the property so it follows all local, state, and federal laws (fire, backflow, OSHA, etc.).
• Alert Community Manager of any potential liabilities or repairs. Identify property problems and repairs needed in the areas of structural, electrical, plumbing, and appliances.
• Purchase maintenance supplies and adhere to property maintenance budget.
• Under the direction of the Community Manager and (if applicable) with the assistance of other Maintenance Staff, respond to all service requests and complete all Work Orders and Apartment Turnovers in a timely and professional manner in accordance with Guardian’s policies and procedures.
• Under direction of the Community Manager or Portfolio Manager, gather bids property improvement.
• Keep accurate records of current space conditions including roof, HVAC, utilities, and special circumstances. Keep the model unit in condition to show and make sure that the office, maintenance work area, grounds and common areas are always neat and clean.
• Regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
• Responsible for scheduling emergency coverage and making sure all office staff have access to this information.
• Required to carry a property cell phone and be on call for emergencies after business hours and on weekends, on a rotating basis with other staff.
• Communicate with the Community Manager about any issues, or resident questions or concerns brought directly to the Maintenance Supervisor.
• Perform maintenance or coordinate maintenance of pools, spas, and pool areas (if applicable).
• Always follow confidentiality guidelines for all resident, property, owner, and Guardian information.
• Accurately record time worked, adhere to time keeping guidelines daily.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and with coworkers.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Community Manager or Portfolio Manager.

Guardian – Company Description

Founded in 1971, Guardian Real Estate Services has evolved into a leading west coast management, development and investment firm. The company offers a diversified real estate service platform that includes property management and asset management; investments, development, acquisition and advisory services. With 400 highly qualified real estate professionals, the company’s vertically integrated business model is sought by both private and institutional investors. Guardian’s management portfolio includes over 149 properties located in five states and comprised of 14,600 multifamily units. The company holds ownership interests in 27% of the portfolio. Approximately 75% of the portfolio participates in at least one government-assisted housing program with the balance being conventionally financed, market-rate housing. As a distinguished leader in the multifamily housing arena, Guardian maintains a commitment to environmentally sustainable business practices.

Guardian Real Estate Services is experienced in all types of multifamily housing, including market-rate, LIHTC, HUD, Rural Development and Bond financed properties. The company also has a subspecialty in Senior Housing with portfolio properties – including Independent and Congregate care housing.

The Guardian Experience – Our People

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. The company is also an active contributor to a variety of housing and education causes, and in 2023, Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region. In this economy, companies come and go. As a third-generation, family owned firm, Guardian’s growth and stability has evolved the company into a leading Pacific Northwest real estate management and investment firm.

Guardian Offers

In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.

AAP/EEO Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at or at any USDA office, or call View phone number on click.appcast.io to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at View phone number on click.appcast.io.

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