Director of Logistics, Freight & Network Optimization

About Alpine Pioneers in our industry, we have built our reputation on providing intelligent and energy-efficient HVAC solutions to homeowners. At Alpine, we're proud to maintain an exceptional customer satisfaction rating of 4.85 (out of 5), a testament to our unwavering commitment to delivering excellence. About the Role Alpine Home Air is seeking a Director of Logistics, Freight & Network Optimization to own the economics, performance, and risk of our inbound and outbound freight network. This role exists because freight is no longer a transactional function – it is a decision system that directly impacts margins, damage rates, customer experience, and operational behavior across the company. This is a senior, analytical leadership role responsible for designing, optimizing, and governing the freight system, not merely managing shipments. The mandate is to turn logistics from a cost center into a controlled, measurable, continuously improving system. Authority & Scope Full ownership of freight strategy, carrier relationships, and cost outcomes Authority over carrier selection, contracts, and rate structures Ownership of freight‑related SLAs, claims, and accessorial management Partner‑level authority with Warehouse, ERP, Analytics, and Finance leadership Decision authority independent of short‑term operational or sales pressure Core Responsibilities Freight Economics & Strategy Own all inbound and outbound freight spend across LTL, TL, parcel, and hybrid modes Design carrier strategy to balance cost, reliability, and damage risk Lead rate negotiations, contract structuring, and performance enforcement Eliminate hidden cost drivers including accessorials, reclasses, and inefficiencies Network & Mode Optimization Optimize mode selection based on shipment characteristics, cost, and service requirements Identify opportunities to consolidate, re‑route, or redesign freight flows Evaluate carrier mix and network design to reduce variance and risk Damage, Claims & Risk Management Own freight‑related damage economics end‑to‑end Design and enforce claims processes that recover value consistently #J-18808-Ljbffr Alpine Home Air